Resolved after 15 hours 57 minutes, affecting 💬 Chat and 🤗 Live Support, on August 3, 2026.
We're currently experiencing a technical issue with our live chat support tool. You may experience longer than usual wait times when contacting us via chat. We will update this page once the issue is fixed. Thank you for your patience.
Affected components
💬 Chat🤗 Live Support
Update timeline
- identified Aug 03, 2026, 03:21 PM UTC
We're currently experiencing a technical issue with our live chat support tool. You may experience longer than usual wait times when contacting us via chat. We will update this page once the issue is fixed. Thank you for your patience.
- resolved Aug 04, 2026, 07:19 AM UTC
This incident has been resolved.
Your product runs on more than Plum Fintech
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services