Resolved after 5 days 4 hours, affecting ➡️ Deposits, on December 31, 2025.
We're aware that some of our customers in the EU region might be experiencing a delay in the settlement of their direct debits. We’d like to reassure customers that all deposits are expected to be successfully completed on Monday and apologise for any inconvenience caused. Please be assured that your money is always safe with Plum.
Affected components
Update timeline
- identified Dec 31, 2025, 11:53 AM UTC
We're aware that some of our customers in the EU region might be experiencing a delay in the settlement of their direct debits. We’d like to reassure customers that all deposits are expected to be successfully completed on Monday and apologise for any inconvenience caused. Please be assured that your money is always safe with Plum.
- resolved Jan 05, 2026, 04:02 PM UTC
This incident has been resolved.
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