Plum Fintech incident
Potential Delays with EUR Deposits and Withdrawals
Resolved after 18 hours 6 minutes, affecting ➡️ Deposits and ⬅️ Withdrawals, on November 18, 2025.
We are currently experiencing delays in the processing of EUR deposits and withdrawals. This is due to a reported issue with our payment provider. Our team is in close contact with the provider and is actively monitoring the situation to confirm the impact and restore normal service as quickly as possible.
Affected components
Update timeline
- monitoring Nov 18, 2025, 01:51 PM UTC
We are currently experiencing delays in the processing of EUR deposits and withdrawals. This is due to a reported issue with our payment provider. Our team is in close contact with the provider and is actively monitoring the situation to confirm the impact and restore normal service as quickly as possible.
- resolved Nov 19, 2025, 07:57 AM UTC
This incident has been resolved.
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