Resolved after 2 days 21 hours, affecting ➡️ Deposits, on May 10, 2025.
We are currently experiencing a delay in the settlement of some deposits that were originally expected to be completed on May 9. Our tech team has identified the issue and is actively working to resolve it. Please rest assured that your money remains secure during this time. We sincerely apologise for the inconvenience and appreciate your patience while we work to fix this. Thank you!
Affected components
Update timeline
- identified May 10, 2025, 10:40 AM UTC
We are currently experiencing a delay in the settlement of some deposits that were originally expected to be completed on May 9. Our tech team has identified the issue and is actively working to resolve it. Please rest assured that your money remains secure during this time. We sincerely apologise for the inconvenience and appreciate your patience while we work to fix this. Thank you!
- resolved May 13, 2025, 08:32 AM UTC
This incident has been resolved.
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