Plum Fintech incident

Pending EUR Deposits

Resolved after 2 days 21 hours, affecting ➡️ Deposits, on May 10, 2025.

identified May 10, 2025, 10:40 AM UTC

We are currently experiencing a delay in the settlement of some deposits that were originally expected to be completed on May 9. Our tech team has identified the issue and is actively working to resolve it. Please rest assured that your money remains secure during this time. We sincerely apologise for the inconvenience and appreciate your patience while we work to fix this. Thank you!

Started
May 10, 2025, 10:40 AM UTC
Resolved
May 13, 2025, 08:32 AM UTC
Duration
2d 21h
Detected by Pingoru
May 10, 2025, 10:40 AM UTC

Affected components

➡️ Deposits

Update timeline

  1. identified May 10, 2025, 10:40 AM UTC

    We are currently experiencing a delay in the settlement of some deposits that were originally expected to be completed on May 9. Our tech team has identified the issue and is actively working to resolve it. Please rest assured that your money remains secure during this time. We sincerely apologise for the inconvenience and appreciate your patience while we work to fix this. Thank you!

  2. resolved May 13, 2025, 08:32 AM UTC

    This incident has been resolved.

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