NatWest Outage History

NatWest is up right now

There were 7 NatWest outages since March 5, 2026 totaling 125h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://bankofapis.statuspage.io

Major April 24, 2026

NatWest Group - Incident Resolved 23/04/2026

Detected by Pingoru
Apr 24, 2026, 09:03 AM UTC
Resolved
Apr 23, 2026, 09:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 24, 2026, 09:03 AM UTC

    Incident Resolved - AISP/PISP consent journey failures impacting NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland) We were aware of an issue last night that impacted Open Banking Mobile App2App consent journeys. This incident occurred between 22:36 BST and 22:45 BST last night (23/04/2026). We are currently investigating the root cause. Please accept our apologies for any inconvenience caused. Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.

Read the full incident report →

Notice April 14, 2026

NatWest Group - File Payments (Bankline customers only) Incident Resolved 13/04/2026

Detected by Pingoru
Apr 14, 2026, 10:20 AM UTC
Resolved
Apr 10, 2026, 05:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Apr 14, 2026, 10:20 AM UTC

    We are retrospectively advising of an incident that is now resolved. We observed File Payment consent failures impacting NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland). Bankline customers only. This incident impacted all Bankline File Payment journeys between April 10th 2026 (06:30am) and April 13th 2026 (4:30pm). Please accept our apologies for any inconvenience caused. Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.

Read the full incident report →

Major March 29, 2026

Incident Impacting Open Banking flows for all brands (NWB,RBS,UBN,NWBI & RBSI)

Detected by Pingoru
Mar 29, 2026, 05:20 AM UTC
Resolved
Mar 29, 2026, 05:46 AM UTC
Duration
26m
Affected: UBN Payment ConsentNWB Payment ConsentRBS Payment ConsentNWB - Accounts API - EbankingRBS - Accounts API - EbankingUBN - Accounts API - EbankingRBSI - Accounts API - ClearSpendNWI - Accounts API - EbankingNatWest International Payment ConsentRBS International Payment ConsentNWB Payment StatusRBS Payment StatusNWB- Accounts API - BanklineRBS - Accounts API - BanklineUBN - Accounts API - BanklineRBSI - Accounts API - EQNWI - Accounts API - ClearSpendNatWest International Payment StatusRBS International Payment StatusUBN Payment StatusNWB - Accounts API - CreditCardRBS - Accounts API - CreditCardUBN - Accounts API - CreditCardNWI - Accounts API - EQNWB Payments - EbankingRBS Payments - EbankingNatWest International Payments - EbankingRBS International Payments - EQNWB - Accounts API - ClearSpendRBS-Accounts API - ClearSpendUBN - Accounts API - ClearSpendNWB Payments - BanklineRBS Payments - BanklineUBN Payments - EbankingNatWest International Payments - EQUBN Payments - Bankline
Timeline · 3 updates
  1. investigating Mar 29, 2026, 05:20 AM UTC

    We’re currently experiencing an issue affecting AISP/PISP API services for the following brands: NatWest, Royal Bank of Scotland, Ulster Bank (Northern IrelandI), NatWest International, and RBS International. Our technical teams are actively investigating and working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we restore normal service. If you have any concerns or need support, get in touch with us via our API Service Desk. We’ll be on hand to help.

  2. investigating Mar 29, 2026, 05:25 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 29, 2026, 05:46 AM UTC

    This issue has now been resolved. We apologize for any inconvenience caused and appreciate your understanding.

Read the full incident report →

Critical March 26, 2026

NatWest Group - Incident Notification 26/03/2026

Detected by Pingoru
Mar 26, 2026, 12:08 PM UTC
Resolved
Mar 31, 2026, 02:38 PM UTC
Duration
5d 2h
Affected: RBS Payment ConsentRBS - Accounts API - EbankingRBS - Accounts API - BanklineRBS - Accounts API - CreditCardRBS Payments - EbankingRBS-Accounts API - ClearSpendRBS Payments - Bankline
Timeline · 4 updates
  1. investigating Mar 26, 2026, 12:08 PM UTC

    Incident Alert - AISP and PISP Consent Journey Service Disruption for Royal Bank of Scotland. We are currently experiencing an incident impacting our AIS and PIS consent journey for Royal Bank of Scotland. Our technical teams are actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience while we restore normal service. Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.

  2. identified Mar 26, 2026, 06:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 27, 2026, 09:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 31, 2026, 02:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 14, 2026

NatWest Group - Incident Resolved 14/03/2026

Detected by Pingoru
Mar 14, 2026, 11:28 AM UTC
Resolved
Mar 14, 2026, 11:30 AM UTC
Duration
1m
Affected: NWI - Accounts API - EbankingNWI - Accounts API - ClearSpendNWI - Accounts API - EQNatWest International Payments - EbankingNatWest International Payments - EQ
Timeline · 2 updates
  1. monitoring Mar 14, 2026, 11:28 AM UTC

    Please be advised that we encountered issues with the well-known endpoint for the NatWest International brand, which affected third parties relying on https://secure1.natwestinternational.com/.well-known/openid-configuration as part of their API flow between 02:00 and 11:10 GMT. We sincerely apologise for any inconvenience this may have caused.

  2. resolved Mar 14, 2026, 11:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 5, 2026

NatWest Group - Incident Notification 05/03/2026

Detected by Pingoru
Mar 05, 2026, 11:01 PM UTC
Resolved
Mar 06, 2026, 01:51 AM UTC
Duration
2h 50m
Affected: UBN Payment ConsentNWB Payment ConsentRBS Payment ConsentNWB - Accounts API - EbankingRBS - Accounts API - EbankingUBN - Accounts API - EbankingNWI - Accounts API - EbankingNWB Payment StatusRBS Payment StatusNWB- Accounts API - BanklineRBS - Accounts API - BanklineUBN - Accounts API - BanklineNWI - Accounts API - ClearSpendUBN Payment StatusNWB - Accounts API - CreditCardRBS - Accounts API - CreditCardUBN - Accounts API - CreditCardNWI - Accounts API - EQNWB Payments - EbankingRBS Payments - EbankingNWB - Accounts API - ClearSpendRBS-Accounts API - ClearSpendUBN - Accounts API - ClearSpendNWB Payments - BanklineRBS Payments - BanklineUBN Payments - EbankingUBN Payments - Bankline
Timeline · 3 updates
  1. investigating Mar 05, 2026, 11:01 PM UTC

    Incident Alert - AISP/PISP Service Disruption We are currently experiencing an incident impacting our AISP and PISP APIs for NatWest, Royal Bank of Scotland, Ulster Bank (Northern Ireland), Ulster Bank (Republic of Ireland), NatWest International Our technical teams are actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience while we restore normal service. Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.

  2. monitoring Mar 06, 2026, 12:56 AM UTC

    This issue has now been fixed. We are monitoring.

  3. resolved Mar 06, 2026, 01:51 AM UTC

    This issue has now been resolved.

Read the full incident report →

Major March 5, 2026

NatWest Group - Incident Resolved 05/03/2026

Detected by Pingoru
Mar 05, 2026, 01:10 PM UTC
Resolved
Mar 04, 2026, 04:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 05, 2026, 01:10 PM UTC

    Incident Resolved - AISP/PISP open banking consent journey failures impacting APIs for Royal Bank of Scotland We are notifying you of an issue that was resolved earlier, impacting AIS/PIS open banking consent journeys for Royal Bank of Scotland, has now been resolved. This incident impacted approximately 65% AIS and PIS consent journey calls between 04:00 yesterday and 11:00 today. Please accept our apologies for any inconvenience caused. Should you have any concerns or need support, get in touch via our API Service Desk. We’ll be on hand to help.

Read the full incident report →

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