NatWest incident

Incident Alert- Payments conversion rates dropping for NWB, RBS and UBN brands

Ongoing since 04:08 PM UTC, affecting UBN Payment Consent and NWB Payment Consent and 1 more.

investigating Nov 08, 2026, 04:09 PM UTC

We are continuing to investigate this issue.

Started
Nov 08, 2026, 04:08 PM UTC
Resolved
Ongoing
Duration
● 2h 43m
Detected by Pingoru
Nov 08, 2026, 04:08 PM UTC

Affected components

UBN Payment ConsentNWB Payment ConsentRBS Payment Consent

Update timeline

  1. investigating Nov 08, 2026, 04:08 PM UTC

    We’re currently experiencing an issue affecting PISP API services for the brand: NatWest, RBS and Ulsterni . Our technical teams are actively investigating and working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we restore normal service. If you have any concerns or need support, get in touch with us via our API Service Desk. We’ll be on hand to help.

  2. investigating Nov 08, 2026, 04:09 PM UTC

    We are continuing to investigate this issue.

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