Klarna experienced a minor incident on July 30, 2025 affecting Europe, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Europe
Update timeline
- investigating Jul 30, 2025, 09:42 AM UTC
We’re currently experiencing issues with the Klarna web app in Sweden (SE). Our team is actively working to restore the service as quickly as possible. Thank you for your patience and understanding. In the meantime, you can continue to use the Klarna mobile app as an alternative to access your Klarna balance
- investigating Jul 30, 2025, 10:10 AM UTC
We are continuing to investigate this issue.
- identified Jul 30, 2025, 10:21 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 30, 2025, 12:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 30, 2025, 12:47 PM UTC
This incident has been resolved.