Resolved after 4 hours 46 minutes, affecting Europe and North America and 1 more, on September 3, 2026.
Third party services have recovered, we are continuing to monitor the services to ensure stability.
Affected components
Update timeline
- investigating Sep 03, 2026, 03:22 PM UTC
We are currently experiencing a degradation affecting our Subscriptions and On-Demand Tokenization. As a result, a limited number of customers may be unable to complete purchases with Klarna Payments at this time. Our teams are actively engaged and working to restore full service as a priority. We will provide a further update as soon as additional information is available, and we apologise for any inconvenience caused.
- investigating Sep 03, 2026, 06:48 PM UTC
We are continuing to monitor the confirmed issue at a third-party payment processing partner.
- monitoring Sep 03, 2026, 07:27 PM UTC
Third party services have recovered, we are continuing to monitor the services to ensure stability.
- resolved Sep 03, 2026, 08:09 PM UTC
This incident has been resolved.
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