Klarna incident

Direct Debit is experiencing issues in Austria, Germany and Netherlands

Resolved after 28 minutes, affecting Europe and North America and 1 more, on August 25, 2026.

monitoring Aug 25, 2026, 12:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 25, 2026, 12:30 PM UTC
Resolved
Aug 25, 2026, 12:58 PM UTC
Duration
28m
Detected by Pingoru
Aug 25, 2026, 12:30 PM UTC

Affected components

EuropeNorth AmericaAsia Pacific

Update timeline

  1. investigating Aug 25, 2026, 12:30 PM UTC

    We are currently experiencing a Direct Debit payment method degradation in the Austria, Germany and Netherlands regions. We are working to restore the service as soon as possible. Thank you for your patience.

  2. identified Aug 25, 2026, 12:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 25, 2026, 12:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 25, 2026, 12:58 PM UTC

    This incident has been resolved.

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