Klarna experienced a minor incident on May 7, 2026 affecting Europe, lasting 8h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Europe
Update timeline
- investigating May 07, 2026, 08:14 AM UTC
We are currently experiencing a service disruption affecting payment status notifications, order updates, including webhook deliveries for consumers and merchants in the EU region. This may result in delayed or missing updates. We are working to restore the service as soon as possible. Thank you for your patience
- identified May 07, 2026, 01:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 07, 2026, 01:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 07, 2026, 04:44 PM UTC
This incident has been resolved.