Klarna incident

Merchant Settlements / Payouts degradation

Resolved after 2 hours 50 minutes, affecting Europe and North America, on October 13, 2026.

monitoring Oct 13, 2026, 01:34 PM UTC

Performance has returned to normal, and we are seeing an increase in processed settlements. We will continue to monitor settlement processing to confirm sustained recovery. Thank you for your patience.

Started
Oct 13, 2026, 01:25 PM UTC
Resolved
Oct 13, 2026, 04:16 PM UTC
Duration
2h 50m
Detected by Pingoru
Oct 13, 2026, 01:25 PM UTC

Affected components

EuropeNorth America

Update timeline

  1. investigating Oct 13, 2026, 01:25 PM UTC

    Merchant settlements is experiencing degraded performance. We are working to restore the service as soon as possible. Thank you for your patience.

  2. monitoring Oct 13, 2026, 01:34 PM UTC

    Performance has returned to normal, and we are seeing an increase in processed settlements. We will continue to monitor settlement processing to confirm sustained recovery. Thank you for your patience.

  3. resolved Oct 13, 2026, 04:16 PM UTC

    This incident has been resolved.

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