Klarna incident

Sign-in degradation

Minor Resolved View vendor source →

Klarna experienced a minor incident on April 18, 2026 affecting North America, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 03:32 AM UTC
Resolved
Apr 18, 2026, 05:41 AM UTC
Duration
2h 8m
Detected by Pingoru
Apr 18, 2026, 03:32 AM UTC

Affected components

North America

Update timeline

  1. investigating Apr 18, 2026, 03:32 AM UTC

    We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.

  2. resolved Apr 18, 2026, 05:41 AM UTC

    This incident has been resolved.