Resolved after 2 hours 16 minutes, affecting Europe, on October 12, 2026.
A fix has been implemented and we are monitoring the results. Customers can continue using phone login. Thank you for your patience.
Affected components
Europe
Update timeline
- investigating Oct 12, 2026, 11:45 AM UTC
We are currently experiencing a degradation to sign-in in the Klarna App using BankID in Norway. We are working to restore the service as soon as possible. Customers can continue using phone login. Thank you for your patience.
- monitoring Oct 12, 2026, 12:05 PM UTC
A fix has been implemented and we are monitoring the results. Customers can continue using phone login. Thank you for your patience.
- resolved Oct 12, 2026, 02:02 PM UTC
This incident has been resolved.
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