Klarna experienced a minor incident on June 1, 2026 affecting Europe and North America and 1 more component, lasting 3h 11m. The incident has been resolved; the full update timeline is below.
Affected components
EuropeNorth AmericaAsia Pacific
Update timeline
- investigating Jun 01, 2026, 09:47 AM UTC
We are currently experiencing a service disruption affecting some of our customer support availability. We are actively working to restore full support capacity as quickly as possible. We apologies for any inconvenience.
- investigating Jun 01, 2026, 11:21 AM UTC
We are continuing to investigate this issue.
- identified Jun 01, 2026, 11:48 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 01, 2026, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 01, 2026, 12:58 PM UTC
This incident has been resolved, and Customer Service operations have been fully restored across all regions.