Klarna incident

Shopping in the App degradation

Minor Resolved View vendor source →

Klarna experienced a minor incident on March 9, 2026 affecting Europe and North America and 1 more component, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 11:45 PM UTC
Resolved
Mar 10, 2026, 12:55 AM UTC
Duration
1h 10m
Detected by Pingoru
Mar 09, 2026, 11:45 PM UTC

Affected components

EuropeNorth AmericaAsia Pacific

Update timeline

  1. investigating Mar 09, 2026, 11:45 PM UTC

    We are currently experiencing a global degradation to our search feature in the Klarna App. We are working to restore the service as soon as possible. Thank you for your patience.

  2. identified Mar 10, 2026, 12:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 10, 2026, 12:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 10, 2026, 12:55 AM UTC

    This incident has been resolved.