Klarna experienced a minor incident on August 14, 2025 affecting Europe, lasting 6d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Europe
Update timeline
- investigating Aug 14, 2025, 01:50 PM UTC
We’re currently experiencing an issue affecting the “capture orders created with a customer token” operation in the EU. Our team is working to restore the service as quickly as possible. Thank you for your patience. This should be Start 8:00 End 9:00.
- monitoring Aug 14, 2025, 02:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2025, 12:41 PM UTC
This incident has been resolved.