Klarna incident

Klarna purchase API degradation

Minor Resolved View vendor source →

Klarna experienced a minor incident on September 2, 2025 affecting Europe and North America, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 09:58 AM UTC
Resolved
Sep 02, 2025, 10:32 AM UTC
Duration
34m
Detected by Pingoru
Sep 02, 2025, 09:58 AM UTC

Affected components

EuropeNorth America

Update timeline

  1. investigating Sep 02, 2025, 09:58 AM UTC

    We are currently experiencing a degradation in the Payments API as partners attempt to charge tokens on the Klarna Network. There are issues with the Klarna purchase API in both Europe and the United States. We are actively working to restore the service as quickly as possible. Thank you for your patience.

  2. identified Sep 02, 2025, 10:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 02, 2025, 10:32 AM UTC

    Fix has been deployed and the Issue has been resolved.