Klarna experienced a minor incident on September 24, 2025 affecting Europe, lasting 4h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Europe
Update timeline
- investigating Sep 24, 2025, 02:42 AM UTC
We are currently experiencing issues with Klarna purchase API in Finland. We are working to restore the service as soon as possible. Thank you for your patience.
- identified Sep 24, 2025, 03:18 AM UTC
We are currently experiencing an issue with one of our external data providers. They are actively working on a resolution and aim to restore full functionality as quickly as possible. We’ll provide further updates as soon as more information becomes available.
- resolved Sep 24, 2025, 07:21 AM UTC
This incident has been resolved.