Klarna incident

Klarna App degradation

Major Resolved View vendor source →

Klarna experienced a major incident on September 30, 2025 affecting Europe and Europe, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 10:35 AM UTC
Resolved
Sep 30, 2025, 11:17 AM UTC
Duration
41m
Detected by Pingoru
Sep 30, 2025, 10:35 AM UTC

Affected components

EuropeEurope

Update timeline

  1. investigating Sep 30, 2025, 10:35 AM UTC

    We are currently experiencing issues with the Klarna App and Payments Flow in the EU region. We are working to restore the service as soon as possible. Thank you for your patience.

  2. investigating Sep 30, 2025, 10:46 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 30, 2025, 11:09 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 30, 2025, 11:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 30, 2025, 11:17 AM UTC

    This incident has been resolved.