Jive Software Outage History

Jive Software is up right now

There were 6 Jive Software outages since February 6, 2026 totaling 474h 1m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.jivesoftware.com

Minor March 11, 2026

Jive Cloud activity feed and new post indicators not updating in US region

Detected by Pingoru
Mar 11, 2026, 08:58 PM UTC
Resolved
Mar 13, 2026, 12:19 AM UTC
Duration
1d 3h
Affected: Jive Cloud US Region
Timeline · 3 updates
  1. investigating Mar 11, 2026, 08:58 PM UTC

    We are currently aware of an issue affecting Jive Cloud where the activity feed and new post indicators may not update correctly. The issue is currently under investigation.

  2. monitoring Mar 12, 2026, 12:05 AM UTC

    We have resolved the issue affecting Jive Cloud where the activity feed and new post indicators was not updating correctly. We will continue to monitor the situation.

  3. resolved Mar 13, 2026, 12:19 AM UTC

    We have confirmed that the activity feed and new post indicators are now loading correctly and this issue has been resolved.

Read the full incident report →

Minor March 11, 2026

Jive Cloud videos stuck in encoding or error state

Detected by Pingoru
Mar 11, 2026, 06:16 PM UTC
Resolved
Mar 12, 2026, 03:13 AM UTC
Duration
8h 56m
Affected: Video USVideo EU
Timeline · 3 updates
  1. investigating Mar 11, 2026, 06:16 PM UTC

    We are currently aware of an issue affecting Jive Cloud where some videos may become stuck in the encoding process or enter an error state, preventing them from processing correctly. Our team is actively investigating the issue and working on a resolution.

  2. monitoring Mar 11, 2026, 07:52 PM UTC

    A fix has been deployed, and we are currently monitoring the results.

  3. resolved Mar 12, 2026, 03:13 AM UTC

    The issue with videos stuck in encoding or error state has been resolved.

Read the full incident report →

Major March 8, 2026

[Streetsmart] Experiencing issues related to shifts, jobs and device connectivity

Detected by Pingoru
Mar 08, 2026, 04:34 PM UTC
Resolved
Mar 10, 2026, 10:06 PM UTC
Duration
2d 5h
Affected: StreetSmart
Timeline · 6 updates
  1. investigating Mar 08, 2026, 04:34 PM UTC

    We are currently experiencing issues related to shifts, jobs and device connectivity and currently investigating the behavior.

  2. monitoring Mar 08, 2026, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results. In case you face further issues, please contact the Streetsmart Support Team.

  3. monitoring Mar 09, 2026, 03:51 AM UTC

    The issues haven't been reported now. We are continuing to monitor this.

  4. monitoring Mar 10, 2026, 04:17 AM UTC

    No further issues have been reported at this time, and we continue to monitor this.

  5. monitoring Mar 10, 2026, 12:17 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 10, 2026, 10:06 PM UTC

    The issues with shifts, jobs and device connectivity have been resolved.

Read the full incident report →

Major February 28, 2026

StreetSmart Workforce app missing from iOS App Store

Detected by Pingoru
Feb 28, 2026, 02:02 PM UTC
Resolved
Mar 10, 2026, 11:01 PM UTC
Duration
10d 8h
Affected: StreetSmart
Timeline · 9 updates
  1. investigating Feb 28, 2026, 11:28 AM UTC

    We are currently investigating an issue related to Streetsmart Workforce app being unavailable from App Store.

  2. investigating Feb 28, 2026, 02:02 PM UTC

    We require Apple’s help with this problem and are attempting to work directly with Apple to resolve.

  3. identified Feb 28, 2026, 05:15 PM UTC

    We are aware that some customers are unable to access the app on their devices. We continue to work to engage Apple to resolve. MDM-managed deployments: If you deploy our app via MDM, we recommend temporarily pausing or lengthening app sync/validation for this app and avoiding manual re‑installs until we confirm resolution All other users: If the app is currently installed on your device, it will continue to function normally. Please do not delete it. We will provide an update once the issue is resolved with steps to restore access.

  4. identified Mar 04, 2026, 11:28 AM UTC

    We are attempting to work directly with Apple to get the app relisted in the App Store. As an alternative, the app is available via TestFlight. Please contact support for an invitation and instructions on how to get started.

  5. identified Mar 06, 2026, 04:00 AM UTC

    We are continuing to work with Apple for getting the app relisted in the App Store.

  6. identified Mar 09, 2026, 03:29 AM UTC

    We are working through the necessary steps with Apple's team and will share more news as soon as it becomes available. If you need immediate access, please reach out to Support for TestFlight invitation and instructions.

  7. identified Mar 09, 2026, 10:34 PM UTC

    We continue to work with Apple's team to resolve this issue. If you need immediate access, please reach out to Support for TestFlight invitation and instructions.

  8. monitoring Mar 10, 2026, 02:38 AM UTC

    The StreetSmart Workforce app is now available on the Apple App Store. In case you see an issue with the availability of the app, kindly contact Support with all the relevant details.

  9. resolved Mar 10, 2026, 11:01 PM UTC

    The StreetSmart Workforce App is available in the App Store and we have confirmed that downloads and installs are working.

Read the full incident report →

Major February 17, 2026

Streetsmart login issues

Detected by Pingoru
Feb 17, 2026, 08:11 PM UTC
Resolved
Feb 18, 2026, 10:30 PM UTC
Duration
1d 2h
Affected: StreetSmart
Timeline · 4 updates
  1. investigating Feb 17, 2026, 08:11 PM UTC

    We have received a number of reports about people being unable to log in to Streetsmart. We are currently investigating the issue and assessing the blast radius. Users facing the issue should create a support ticket.

  2. identified Feb 17, 2026, 11:37 PM UTC

    We have identified the issue causing login and sync issues with the StreetSmart app. Our Infrastructure team has implemented a fix for the login issues, and we are working on a fix for the sync issues.

  3. monitoring Feb 18, 2026, 11:35 AM UTC

    The issue causing login and sync issues for Streetsmart has now been resolved. We are actively monitoring the situation to ensure that there are no further issues.

  4. resolved Feb 18, 2026, 10:30 PM UTC

    We have now resolved the login issues for Streetsmart.

Read the full incident report →

Major February 6, 2026

FogBugz Performance Degradation

Detected by Pingoru
Feb 06, 2026, 09:39 AM UTC
Resolved
Feb 10, 2026, 10:34 PM UTC
Duration
4d 12h
Affected: Website
Timeline · 13 updates
  1. investigating Feb 06, 2026, 09:39 AM UTC

    We have identified an issue impacting FogBugz users, who may experience slow page loads or intermittent timeouts. Our Infrastructure team is actively working on implementing a solution.

  2. monitoring Feb 06, 2026, 11:10 AM UTC

    A fix has been implemented, and we are monitoring the results.

  3. monitoring Feb 09, 2026, 04:51 AM UTC

    The applied fixes are continuing to show expected results. We are continuing to monitor this.

  4. identified Feb 09, 2026, 06:31 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Feb 09, 2026, 06:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. identified Feb 09, 2026, 08:35 AM UTC

    The issue has been identified and a fix is being implemented.

  7. identified Feb 09, 2026, 02:16 PM UTC

    The team is still actively working on implementing the fix. We will continue to provide updates as progress is made.

  8. monitoring Feb 10, 2026, 04:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  9. identified Feb 10, 2026, 06:33 AM UTC

    Our monitoring has confirmed that the issue is still present. The team is actively working on implementing a fix, and we will continue to provide updates as progress is made.

  10. monitoring Feb 10, 2026, 10:04 AM UTC

    An updated fix was deployed, and we are monitoring the results.

  11. identified Feb 10, 2026, 10:38 AM UTC

    Our monitoring has confirmed that the issue is still present. The team is working on implementing an updated fix, and we will continue to provide updates as progress is made.

  12. monitoring Feb 10, 2026, 01:05 PM UTC

    We have introduced a fix for this issue and are monitoring that performance remains as expected. We will provide further updates through this channel.

  13. resolved Feb 10, 2026, 10:34 PM UTC

    The fix that was introduced has resolved the issue with FogBugz performance.

Read the full incident report →

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