Is Jive Software down?
Last checked 3m agoActive incident: Delayed inbound email processing for some FogBugz mailboxes
Jive Software is reporting a major outage right now (last checked 3m ago). 1 active incident on the official status page.
Real-time Jive Software status, recent outages, and incident history — pulled directly from Jive Software's official status page at https://status.jivesoftware.com every 5 minutes. Pingoru tracks 50 Jive Software services and has captured 26 incidents in the last 90 days (99.23% uptime). Get email, Slack, Discord, or webhook alerts the moment Jive Software reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Email
Timeline · 4 updates
- identified · Jul 27, 2026, 03:30 AM UTC
We identified an issue in the endpoint-discovery path used by a subset of Exchange Online mailbox configurations. We are applying a mitigation to bypass the affected path and validating recovery across affected mailboxes. Delayed inbound email processing may continue while remediation is in progress.
- monitoring · Jul 27, 2026, 02:07 PM UTC
We identified delayed inbound email processing affecting a subset of FogBugz email integrations. A configuration change has been applied to the affected integrations, and processing has resumed for those validated so far. We are continuing to monitor recovery and validate the remaining affected integration. We will provide a final update once validation is complete.
- monitoring · Jul 27, 2026, 11:59 PM UTC
A workaround has been successfully applied, and inbound email processing has resumed for the affected integrations. We are continuing to monitor the service while we work on a permanent fix. We will provide another update if there are any material changes or further impact.
- monitoring · Jul 29, 2026, 12:10 AM UTC
We continue to monitor the service following the mitigation applied earlier. Inbound email processing remains operational, and no additional impact has been identified at this time. Our team is continuing to work toward a permanent resolution. We will provide another update if there are any material changes.
Latest: We continue to monitor the service following the mitigation applied earlier. Inbound email processing remains operational, and no additional impact has been identified at this time…
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Recent outages & incidents
Past 90 days- Jive Cloud US RegionJive Cloud EU RegionSearch USSearch EU
Timeline · 3 updates
- investigating · Jul 27, 2026, 09:40 AM UTC
We are currently investigating an issue affecting search capabilities for EU and US instance. Our infrastructure team is investigating this with top priority, we apologize for any inconvenience caused.
- monitoring · Jul 27, 2026, 01:55 PM UTC
A fix has been implemented, and search capabilities have been restored for Jive Unity instances in the US and EU regions. We are monitoring the service to confirm continued stability.
- resolved · Jul 27, 2026, 08:20 PM UTC
The search issues affecting certain Jive instances have been resolved.
Latest: The search issues affecting certain Jive instances have been resolved.
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- Sococo
Timeline · 2 updates
- identified · Jul 23, 2026, 01:39 PM UTC
We have identified an issue affecting Sococo’s embedded media features. Users may be unable to start microphone, camera, or screen-sharing sessions in Sococo. Our Development team is working on the required service restoration. We will provide another update once recovery has been verified.
- resolved · Jul 23, 2026, 11:55 PM UTC
The issue affecting SOCOCO has been fixed. The updated version was deployed to production, and the resolution was successfully validated. Please contact Support if you continue to experience any problems.
Latest: The issue affecting SOCOCO has been fixed. The updated version was deployed to production, and the resolution was successfully validated. Please contact Support if you continue to …
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- APIWebsite
Timeline · 3 updates
- investigating · Jun 28, 2026, 05:54 PM UTC
Investigating — Some FogBugz customers are currently experiencing access issues and intermittent errors when using the application. This may prevent normal work in FogBugz. We are actively investigating and will share another update as soon as possible.
- monitoring · Jun 28, 2026, 05:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jun 29, 2026, 12:29 AM UTC
The issue affecting access to FogBugz and causing intermittent API errors has now been resolved. We appreciate your patience while we worked to resolve this issue.
Latest: The issue affecting access to FogBugz and causing intermittent API errors has now been resolved. We appreciate your patience while we worked to resolve this issue.
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- Jive Cloud US RegionJive Cloud EU RegionJive Hosted EU Region
Timeline · 8 updates
- investigating · May 07, 2026, 05:29 PM UTC
We are currently investigating an issue where User Profiles throw system errors and cannot be viewed.
- identified · May 08, 2026, 02:39 AM UTC
Our teams have identified the issue and a fix is in the process of being implemented.
- identified · May 08, 2026, 03:30 AM UTC
We are continuing to work on a fix for this issue.
- identified · May 08, 2026, 04:19 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · May 10, 2026, 12:44 AM UTC
The issue has been fixed and services are operating normally again at this time. We are continuing to closely monitor the situation to ensure ongoing stability and will provide further updates if necessary.
- monitoring · May 10, 2026, 09:45 AM UTC
We are continuing to monitor.
- monitoring · May 10, 2026, 08:24 PM UTC
We are continuing to monitor the situation.
- resolved · May 11, 2026, 09:06 PM UTC
The incident has been resolved
Latest: The incident has been resolved
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See the full Jive Software outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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- Search not working for Jive Unity ResolvedStarted Jul 27, 2026, 09:40 AM UTC · Resolved Jul 27, 2026, 08:20 PM UTC · 10h 40m
- Started Jul 27, 2026, 03:30 AM UTC · ● 2d 6h
- Started Jul 23, 2026, 01:39 PM UTC · Resolved Jul 23, 2026, 11:55 PM UTC · 10h 16m
- FogBugz access and API errors ResolvedStarted Jun 28, 2026, 05:54 PM UTC · Resolved Jun 29, 2026, 12:29 AM UTC · 6h 34m
- Started May 07, 2026, 05:29 PM UTC · Resolved May 11, 2026, 09:06 PM UTC · 4d 3h