Jive Software incident

[Streetsmart] Experiencing issues related to shifts, jobs and device connectivity

Major Resolved View vendor source →

Jive Software experienced a major incident on March 8, 2026 affecting StreetSmart, lasting 2d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2026, 04:34 PM UTC
Resolved
Mar 10, 2026, 10:06 PM UTC
Duration
2d 5h
Detected by Pingoru
Mar 08, 2026, 04:34 PM UTC

Affected components

StreetSmart

Update timeline

  1. investigating Mar 08, 2026, 04:34 PM UTC

    We are currently experiencing issues related to shifts, jobs and device connectivity and currently investigating the behavior.

  2. monitoring Mar 08, 2026, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results. In case you face further issues, please contact the Streetsmart Support Team.

  3. monitoring Mar 09, 2026, 03:51 AM UTC

    The issues haven't been reported now. We are continuing to monitor this.

  4. monitoring Mar 10, 2026, 04:17 AM UTC

    No further issues have been reported at this time, and we continue to monitor this.

  5. monitoring Mar 10, 2026, 12:17 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 10, 2026, 10:06 PM UTC

    The issues with shifts, jobs and device connectivity have been resolved.