Jive Software incident

Jive Instances Slow / Not Loading

Jive Software is currently experiencing a major incident affecting Jive Cloud US Region and Jive Cloud EU Region, which began 18h ago. The vendor's full update timeline is below.

Started
Aug 22, 2026, 03:26 AM UTC
Resolved
Ongoing
Duration
● 18h 1m
Detected by Pingoru
Aug 22, 2026, 03:26 AM UTC

Affected components

Jive Cloud US RegionJive Cloud EU Region

Update timeline

  1. investigating Aug 22, 2026, 03:26 AM UTC

    Jive Unity instances are experiencing slow loading or failure to load. This is being actively investigated and we are working toward a resolution.

  2. investigating Aug 22, 2026, 07:50 AM UTC

    Investigation is ongoing - we have restored most of the instances/functionality and are working on bringing everything back up

  3. monitoring Aug 22, 2026, 10:11 AM UTC

    A fix has been implemented and we are monitoring the results.