Resolved after 1 day 2 hours, affecting StreetSmart, on February 17, 2026.
The issue causing login and sync issues for Streetsmart has now been resolved. We are actively monitoring the situation to ensure that there are no further issues.
Affected components
Update timeline
- investigating Feb 17, 2026, 08:11 PM UTC
We have received a number of reports about people being unable to log in to Streetsmart. We are currently investigating the issue and assessing the blast radius. Users facing the issue should create a support ticket.
- identified Feb 17, 2026, 11:37 PM UTC
We have identified the issue causing login and sync issues with the StreetSmart app. Our Infrastructure team has implemented a fix for the login issues, and we are working on a fix for the sync issues.
- monitoring Feb 18, 2026, 11:35 AM UTC
The issue causing login and sync issues for Streetsmart has now been resolved. We are actively monitoring the situation to ensure that there are no further issues.
- resolved Feb 18, 2026, 10:30 PM UTC
We have now resolved the login issues for Streetsmart.
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