iQmetrix Outage History

iQmetrix is up right now

iQmetrix had 25 outages in the last 2 years totaling 160h 0m of downtime — averaging 1 incident per month.

There were 25 iQmetrix outages since June 6, 2025 totaling 160h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.iqmetrix.com

Major April 29, 2026

Verizon ISPU Pick and Pack Issues

Detected by Pingoru
Apr 29, 2026, 03:47 PM UTC
Resolved
Apr 29, 2026, 05:37 PM UTC
Duration
1h 50m
Affected: Verizon BOPIS
Timeline · 2 updates
  1. investigating Apr 29, 2026, 03:47 PM UTC

    We are aware of an issue causing Verizon ISPU orders to not proceed to Ready for Pickup status due to an "An unexpected error occurred while communicating with Verizon. Please try again" error. Our Incident Management Team has reached out to Verizon and both sides are investigating.

  2. resolved Apr 29, 2026, 05:37 PM UTC

    Our Incident Management team and Verizon have given the all clear. Verizon ISPU should now be performing normally. If you are still experiencing issues please engage our Support Team.

Read the full incident report →

Minor March 30, 2026

Hyla Integration Errors

Detected by Pingoru
Mar 30, 2026, 06:31 PM UTC
Resolved
Mar 31, 2026, 04:26 PM UTC
Duration
21h 54m
Affected: Trade-In
Timeline · 2 updates
  1. investigating Mar 30, 2026, 06:31 PM UTC

    We are aware of an issue with the HYLA integration causing errors with multiple clients. Our Incident Management Team has engaged HYLA to investigate.

  2. resolved Mar 31, 2026, 04:26 PM UTC

    We have been given the all clear. This issue is resolved.

Read the full incident report →

Minor March 9, 2026

Release Canidate login failures

Detected by Pingoru
Mar 09, 2026, 09:30 PM UTC
Resolved
Mar 10, 2026, 02:34 PM UTC
Duration
17h 3m
Affected: Logins
Timeline · 3 updates
  1. investigating Mar 09, 2026, 09:30 PM UTC

    We are actively investigating login errors when attempting to use the release candidate environment. This does not impact production sales or service.

  2. monitoring Mar 09, 2026, 09:46 PM UTC

    Service updates have been completed and login access has been resolved.

  3. resolved Mar 10, 2026, 02:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

Telus/Koodo Integration

Detected by Pingoru
Mar 09, 2026, 05:19 PM UTC
Resolved
Mar 10, 2026, 03:33 PM UTC
Duration
22h 14m
Affected: Telus/Koodo Carrier Integration
Timeline · 3 updates
  1. investigating Mar 09, 2026, 05:19 PM UTC

    We are aware of an issue with Telus/Koodo Carrier Integration causing issues with multiple clients. Our Incident Management Team is currently investigating. More updates to follow.

  2. monitoring Mar 09, 2026, 05:52 PM UTC

    The IM team has investigated and found that the issue appears to be on Telus' end. We have reached out to them and are awaiting their response. We will update you when we have additional information.

  3. resolved Mar 10, 2026, 03:33 PM UTC

    We have been informed by Telus that the root cause was identified - a code change was prematurely deployed to production on Monday morning. This change will be rolled back on Thursday at 8:00 AM ET.

Read the full incident report →

Major February 7, 2026

RQmobile Login Issues

Detected by Pingoru
Feb 07, 2026, 03:21 PM UTC
Resolved
Feb 07, 2026, 07:32 PM UTC
Duration
4h 10m
Affected: Logins
Timeline · 5 updates
  1. investigating Feb 07, 2026, 03:21 PM UTC

    Our team's are aware of the issue with RQmobile login's and are working to identify the cause.

  2. identified Feb 07, 2026, 03:57 PM UTC

    The RQmobile login issues are being caused by degradation in the Microsoft WestUS region. We're actively investigating mitigation options.

  3. identified Feb 07, 2026, 05:37 PM UTC

    Our team deployed a mitigation step but it did not resolve the issue and we are continuing to investigate.

  4. monitoring Feb 07, 2026, 07:13 PM UTC

    Our teams believe the issue is now resolved, however we are monitoring before calling an all clear.

  5. resolved Feb 07, 2026, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 3, 2026

Support Chat not available

Detected by Pingoru
Feb 03, 2026, 07:40 PM UTC
Resolved
Feb 03, 2026, 11:15 PM UTC
Duration
3h 35m
Affected: General RQ
Timeline · 5 updates
  1. investigating Feb 03, 2026, 07:40 PM UTC

    We are currently investigating the Support Chat feature not working

  2. identified Feb 03, 2026, 07:44 PM UTC

    Currently Messaging functionality within Support and Community is unavailable. This is due to current ongoing Status issues with Salesforce. We are monitoring and will provide an update as soon as service is restored. Until that time, please direct all Support inquiries to [email protected]

  3. identified Feb 03, 2026, 09:58 PM UTC

    Messaging functionality within Support and Community is unavailable due to current ongoing Status issues with Salesforce. We are monitoring and will provide an update as soon as service is restored. Please continue to direct all Support inquiries to [email protected]

  4. identified Feb 03, 2026, 10:40 PM UTC

    Messaging functionality within Support and Community remains unavailable due to an ongoing issue with Salesforce who is currently working to resolve this. We are monitoring and will provide updates as they become available to us. Please continue to direct all Support inquiries to [email protected]

  5. resolved Feb 03, 2026, 11:15 PM UTC

    We have been given the all clear on this issue. Support Chat should now be performing normally. If you are still experiencing issues please let us know via [email protected]

Read the full incident report →

Minor February 3, 2026

Errors and Latency with Multiple Services

Detected by Pingoru
Feb 03, 2026, 07:22 PM UTC
Resolved
Feb 03, 2026, 07:28 PM UTC
Duration
5m
Affected: General RqmobileCarrier IntegrationCarrier Integration
Timeline · 3 updates
  1. investigating Feb 03, 2026, 07:22 PM UTC

    We are currently investigating an issue that is causing errors and latency with multiple services including Carrier Integration

  2. investigating Feb 03, 2026, 07:26 PM UTC

    We are now calling the all clear. This incident is now resolved. If you have any lingering issues please reach out to our Support Team.

  3. resolved Feb 03, 2026, 07:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 13, 2025

RQmobile Errors impacting transactions

Detected by Pingoru
Dec 13, 2025, 07:12 PM UTC
Resolved
Dec 13, 2025, 09:13 PM UTC
Duration
2h
Affected: Transactions
Timeline · 7 updates
  1. investigating Dec 13, 2025, 07:12 PM UTC

    We are receiving reports of RQmobile errors that may be impacting invoicing. Our Incident Management Team has been engaged and are currently investigating the issue. More updates to follow.

  2. identified Dec 13, 2025, 07:22 PM UTC

    Our team has identified the issue and is implementing mitigation steps to resolve the issue. More updates to follow,

  3. identified Dec 13, 2025, 07:35 PM UTC

    Mitigation steps did not change telemetry on errors. Our team is implementing additional measures. More updates to follow.

  4. identified Dec 13, 2025, 08:07 PM UTC

    We have identified that this would only be impacting those on RQ mobile iQ Pay. Our team is continuing to investigate and implement additional mitigation procedures. More updates to follow.

  5. identified Dec 13, 2025, 08:30 PM UTC

    Our Team is still currently working on implementing multiple mitigation options in parallel to resolve the issue. More updates to follow.

  6. monitoring Dec 13, 2025, 09:01 PM UTC

    Errors are mostly mitigated at this point. We are still seeing some lingering timeouts so we will continue to monitor. However, Clients are reporting successes. More updates to follow.

  7. resolved Dec 13, 2025, 09:13 PM UTC

    We are now calling the all clear. This incident is now resolved. If you have any lingering issues please reach out to our Support Team.

Read the full incident report →

Critical December 4, 2025

Service Disruption impacting multiple RQ Services

Detected by Pingoru
Dec 04, 2025, 12:21 AM UTC
Resolved
Dec 04, 2025, 12:43 AM UTC
Duration
22m
Affected: General RQGeneral Carrier IntegrationTransactions
Timeline · 3 updates
  1. investigating Dec 04, 2025, 12:21 AM UTC

    We are aware of an issues with Carrier Integration causing issues with multiple clients. Our Incident Management Team is currently investigating and implementing mitigation steps. More updates to follow.

  2. investigating Dec 04, 2025, 12:26 AM UTC

    We have also had reports of impacts to RQ Login/Invoicing. Our Team is currently engaged in implementing mitigations steps. More updates to follow.

  3. resolved Dec 04, 2025, 12:43 AM UTC

    Our Incident Management team has given the all clear. Service should now be performing normally. If you are still experiencing issues please engage our Support Team.

Read the full incident report →

Minor December 3, 2025

Increased Error rates across Multiple Products

Detected by Pingoru
Dec 03, 2025, 11:04 PM UTC
Resolved
Dec 03, 2025, 11:57 PM UTC
Duration
53m
Affected: Business Intelligence (BI)General Partner IntegrationIntegrated PaymentsGeneral RQGeneral RqmobileGeneral Carrier IntegrationVT ReportingLoginsLoginsBill PayData ConnectRogers Carrier IntegrationPOS EntryVMITransactionsTransactionsOnline PaymentsDatabase ReplicationUS Cellular Carrier IntegrationWebsite Log-inWarrantyCarrier IntegrationCarrier IntegrationTerminal ServiceRQ ReportingVerizon Carrier IntegrationTrackerTrade-InIntegrated PaymentsIntegrated PaymentsPay OnlineTbaytel Carrier IntegrationIntegrated PaymentsTelus/Koodo Carrier IntegrationMSP (iQ)Bell/Virgin Carrier IntegrationmyRQFirst DataLucky Carrier IntegrationeCommerceGlobalShaw Carrier IntegrationHubElavonFreedom Carrier IntegrationVerizon BOPISEndless Aisle
Timeline · 3 updates
  1. investigating Dec 03, 2025, 11:04 PM UTC

    We are currently investigating increased errors across multiple products.

  2. identified Dec 03, 2025, 11:18 PM UTC

    Our team is still seeing increased errors across multiple products. They are working to implement mitigation steps. More updates to follow.

  3. resolved Dec 03, 2025, 11:57 PM UTC

    We have been given the all clear. The issue is resolved.

Read the full incident report →

Minor December 2, 2025

Errors and Latency across multiple products

Detected by Pingoru
Dec 02, 2025, 10:27 PM UTC
Resolved
Dec 02, 2025, 11:34 PM UTC
Duration
1h 7m
Affected: General RQGeneral RqmobileGeneral Carrier IntegrationLoginsLoginsRogers Carrier IntegrationTransactionsTransactionsUS Cellular Carrier IntegrationCarrier IntegrationCarrier IntegrationVerizon Carrier IntegrationIntegrated PaymentsIntegrated PaymentsTbaytel Carrier IntegrationTelus/Koodo Carrier IntegrationBell/Virgin Carrier IntegrationLucky Carrier IntegrationShaw Carrier IntegrationHubFreedom Carrier Integration
Timeline · 4 updates
  1. investigating Dec 02, 2025, 10:27 PM UTC

    We are currently investigating increased latency and errors across multiple products.

  2. investigating Dec 02, 2025, 10:42 PM UTC

    Our team is still seeing increased latency and errors across multiple products. They are working to implement mitigation steps. More updates to follow.

  3. identified Dec 02, 2025, 11:08 PM UTC

    The issue has been identified and we are seeing improvement as our team continues to work towards a resolution.

  4. resolved Dec 02, 2025, 11:34 PM UTC

    We have been given the all clear. The issue is resolved.

Read the full incident report →

Minor November 28, 2025

Increase Error Rates for Carrier Integration

Detected by Pingoru
Nov 28, 2025, 09:21 PM UTC
Resolved
Nov 28, 2025, 10:09 PM UTC
Duration
48m
Affected: General Carrier Integration
Timeline · 5 updates
  1. investigating Nov 28, 2025, 09:21 PM UTC

    We are currently seeing an increase in error rates from Carrier Integration, which could be resulting in slowness in RQ. Our Team is currently investigating. More Updates to follow.

  2. monitoring Nov 28, 2025, 09:30 PM UTC

    Our team has implemented mitigation procedures and we are seeing a positive trend in our telemetry. We are currently in a monitoring state. More updates to follow.

  3. identified Nov 28, 2025, 09:34 PM UTC

    Our team is still seeing issues in our alerting. They are working to implement additional mitigation steps. More updates to follow.

  4. monitoring Nov 28, 2025, 09:40 PM UTC

    Our Team has implemented additional mitigation steps and are seeing improvements. We are moving this back to a monitoring state. More updates to follow.

  5. resolved Nov 28, 2025, 10:09 PM UTC

    Telemetry looks good and error rates have subsided. We are giving the All Clear. If you have any additional lingering issues. Please reach out to Support to have it triaged appropriately.

Read the full incident report →

Minor November 25, 2025

11/24/2025- Verizon Service Interruption

Detected by Pingoru
Nov 25, 2025, 12:36 AM UTC
Resolved
Nov 25, 2025, 02:36 AM UTC
Duration
1h 59m
Affected: Verizon Carrier IntegrationTrade-In
Timeline · 2 updates
  1. identified Nov 25, 2025, 12:36 AM UTC

    Verizon is aware of issues with Activation and Trade-in service requests. We have engaged Verizon and will work with them until it is resolved.

  2. resolved Nov 25, 2025, 02:36 AM UTC

    Verizon has shared with us that they resolved the issue. Please ensure that you have cleared cache and cookies in the browser you use for Omni. If you encounter any additional issues, please contact our support team to investigate further.

Read the full incident report →

Minor November 20, 2025

11/20/2025 Latency/Launching Issues

Detected by Pingoru
Nov 20, 2025, 10:31 PM UTC
Resolved
Nov 20, 2025, 11:57 PM UTC
Duration
1h 26m
Affected: General RQGeneral RqmobileLoginsLogins
Timeline · 4 updates
  1. identified Nov 20, 2025, 10:31 PM UTC

    We are receiving client reports of issues with Latency and Logging in to both RQmobile and Desktop. Our Incident Management team is aware of the issue and is actively investigating and working towards a resolution. More updates to follow.

  2. identified Nov 20, 2025, 10:45 PM UTC

    We are continuing to monitor the situation and attempting to implement mitigation procedures. More updates to follow.

  3. monitoring Nov 20, 2025, 11:26 PM UTC

    Our team is currently monitoring the situation. We will remain in this state until we have confirmation from the team that the issue is resolved. More updates to follow.

  4. resolved Nov 20, 2025, 11:57 PM UTC

    This issue is now resolved. If you are experiencing any further issues related to this, please reach out to our support team at [email protected].

Read the full incident report →

Major October 29, 2025

RQ Auth/Login Issues

Detected by Pingoru
Oct 29, 2025, 08:27 PM UTC
Resolved
Oct 30, 2025, 02:15 PM UTC
Duration
17h 47m
Affected: Logins
Timeline · 2 updates
  1. monitoring Oct 29, 2025, 08:27 PM UTC

    Some clients are still experiencing login issues, we will continue monitoring however this will not be fully resolved until Azure corrects the problem from their end.

  2. resolved Oct 30, 2025, 02:15 PM UTC

    Azure is reporting this incident is now resolved. Any further issues please put a new support request in to our team.

Read the full incident report →

Minor September 19, 2025

RQ/RQMobile Latency Issues

Detected by Pingoru
Sep 19, 2025, 08:41 PM UTC
Resolved
Sep 19, 2025, 09:52 PM UTC
Duration
1h 11m
Affected: General RQGeneral Rqmobile
Timeline · 3 updates
  1. investigating Sep 19, 2025, 08:41 PM UTC

    We are receiving reports of Latency in RQ and RQmobile. Our team is currently investigating and implementing mitigation steps. More updates to follow.

  2. investigating Sep 19, 2025, 09:13 PM UTC

    Our team is still currently investigating the issue. We have implemented mitigation steps and have seen improvement. More updates to follow.

  3. resolved Sep 19, 2025, 09:52 PM UTC

    The issue is now resolved. We are reporting all clear from all impacted clients.

Read the full incident report →

Notice September 4, 2025

E-PIN Server Issues

Detected by Pingoru
Sep 04, 2025, 12:23 AM UTC
Resolved
Sep 04, 2025, 02:02 PM UTC
Duration
13h 39m
Timeline · 3 updates
  1. investigating Sep 04, 2025, 12:23 AM UTC

    Our teams have been alerted of an error with E-Pins and are actively investigating.

  2. investigating Sep 04, 2025, 12:44 AM UTC

    Our teams have reached out to the EPIN provider for more details and are awaiting a response.

  3. resolved Sep 04, 2025, 02:02 PM UTC

    The EPin provider has relayed to our team that this is resolved. We are giving the all clear on this issue. If there are any additional problems, please create a Support request with our team outlining the issue.

Read the full incident report →

Major August 19, 2025

Phobio Trade in Freezing

Detected by Pingoru
Aug 19, 2025, 06:42 PM UTC
Resolved
Aug 19, 2025, 07:43 PM UTC
Duration
1h 1m
Affected: Trade-In
Timeline · 3 updates
  1. investigating Aug 19, 2025, 06:42 PM UTC

    We are currently seeing an issue with Phobio trades freezing the Trade in window while processing. This is only impacting Phobio trades. All other trades are functioning properly. Our Incident Management Team is currently investigating. More updates will follow.

  2. investigating Aug 19, 2025, 06:54 PM UTC

    Our team has not identified an issue on our end. Our Incident Management Team is reaching out to Phobio to investigate further. More updates to follow.

  3. resolved Aug 19, 2025, 07:43 PM UTC

    This incident is now resolved. The issue looks to be on Phobio's end. We are receiving reports of successes from impacted Clients. If you are still experiencing issues please reach out to our Support Team to investigate further.

Read the full incident report →

Major July 29, 2025

Carrier Integration Issue

Detected by Pingoru
Jul 29, 2025, 02:11 PM UTC
Resolved
Jul 29, 2025, 02:17 PM UTC
Duration
6m
Affected: General Carrier IntegrationVerizon Carrier Integration
Timeline · 4 updates
  1. identified Jul 29, 2025, 02:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 29, 2025, 02:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 29, 2025, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2025, 02:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 10, 2025

Dropship Ship to Home

Detected by Pingoru
Jul 10, 2025, 06:59 PM UTC
Resolved
Jul 11, 2025, 02:49 PM UTC
Duration
19h 50m
Affected: General Partner Integration
Timeline · 4 updates
  1. monitoring Jul 10, 2025, 06:59 PM UTC

    Our team is standing up a Service related to Dropship Address Verification. The change cannot be deployed until after business hours so Dropship will be down for the remainder of the day. We will update this incident when the change has been implemented.

  2. monitoring Jul 10, 2025, 07:01 PM UTC

    We are continuing to monitor for any further issues.

  3. identified Jul 10, 2025, 07:52 PM UTC

    Our team is standing up a Service related to Dropship Address Verification. The change cannot be deployed until after business hours so Dropship will be down for the remainder of the day. We will update this incident when the change has been implemented.

  4. resolved Jul 11, 2025, 02:49 PM UTC

    This incident has been resolved. Our Incident Management team has seen successful calls to Dropship at this time. If any issues still remain, please reach out to our Support Team to investigate individually.

Read the full incident report →

Critical July 9, 2025

Service Disruption impacting RQmobile and RQ

Detected by Pingoru
Jul 09, 2025, 01:07 PM UTC
Resolved
Jul 09, 2025, 02:33 PM UTC
Duration
1h 26m
Affected: General RQGeneral RqmobileLoginsLogins
Timeline · 4 updates
  1. investigating Jul 09, 2025, 01:07 PM UTC

    We have reports of widespread issues with RQ and RQmobile. Primary impact is logins but we are seeing other services impacted. Our Incident Management team is engaged and currently investigating. More updates to follow.

  2. investigating Jul 09, 2025, 01:24 PM UTC

    Our team is still engaged investigating the issue. Our Incident Management team is currently implementing mitigation efforts on the impacted services. More updates to follow.

  3. monitoring Jul 09, 2025, 01:32 PM UTC

    We are seeing successes on telemetry and services are improving. Our team is continuing to implement mitigation procedures and are currently monitoring the situation. More updates to follow.

  4. resolved Jul 09, 2025, 02:33 PM UTC

    This incident has been resolved. Our Incident Management has called all clear. If any issues still remain, please reach out to our Support Team to investigate individually.

Read the full incident report →

Minor July 8, 2025

RQ Crashing when processing Dropship

Detected by Pingoru
Jul 08, 2025, 06:44 PM UTC
Resolved
Jul 09, 2025, 02:07 PM UTC
Duration
19h 22m
Affected: Carrier Integration
Timeline · 4 updates
  1. investigating Jul 08, 2025, 06:44 PM UTC

    We have reports from some clients that RQ is crashing when attempting to process a Dropship sale. Our Incident Management Team has been engaged and is currently investigating. All other functionality is working as expected currently. We will provide additional updates as information becomes available.

  2. identified Jul 08, 2025, 06:52 PM UTC

    Our Team has identified the issue and is working to implement changes to resolve any further crashing with Dropship. More updates to follow.

  3. identified Jul 08, 2025, 07:26 PM UTC

    Our team has identified the fix however will not be able to implement it safely until later this evening due concerns around impacting other services within RQ. We will be monitoring the issue until our Team implements a fix this evening.

  4. resolved Jul 09, 2025, 02:07 PM UTC

    This incident is now resolved.

Read the full incident report →

Minor June 10, 2025

Verizon Carrier Integration Degraded Service

Detected by Pingoru
Jun 10, 2025, 03:56 PM UTC
Resolved
Jun 10, 2025, 07:37 PM UTC
Duration
3h 41m
Affected: Verizon Carrier Integration
Timeline · 3 updates
  1. identified Jun 10, 2025, 03:56 PM UTC

    Some clients are currently experiencing issues with degraded performance related to Verizon Carrier Integration. This problem appears to be originating from Verizon's end. We have reached out to Verizon, and they are actively reviewing the situation and working towards a resolution. We will provide more information as soon as we receive updates from Verizon.

  2. identified Jun 10, 2025, 04:52 PM UTC

    This issue is still ongoing. Verizon is reviewing and working on resolution. More updates will follow as information becomes available.

  3. resolved Jun 10, 2025, 07:37 PM UTC

    Verizon has reported this issue is resolved.

Read the full incident report →

Minor June 9, 2025

Support Case Creation for Emails in Salesforce Currently Down

Detected by Pingoru
Jun 09, 2025, 03:51 PM UTC
Resolved
Jun 09, 2025, 05:34 PM UTC
Duration
1h 43m
Affected: General RQ
Timeline · 4 updates
  1. investigating Jun 09, 2025, 03:51 PM UTC

    Currently routing for Support emails are not creating cases within our Ticketing System. We are actively working to resolve the issue. Support is still available via chat. More updates to follow.

  2. investigating Jun 09, 2025, 04:08 PM UTC

    Salesforce has been engaged to help in resolution of the issue. We will provide more updates as they become available.

  3. identified Jun 09, 2025, 05:00 PM UTC

    The issue has been identified and we are working to resolve currently. More updates to follow.

  4. resolved Jun 09, 2025, 05:34 PM UTC

    This incident is now resolved. This was due to a Bug on the Salesforce side that was defaulting the send configuration for the automation flow. We have verified the source and have implemented a work around as directed by Salesforce. Tickets are now generating correctly. If you do not get a reply to your created case within 24 hrs, please create a new Support Request with our team at [email protected].

Read the full incident report →

Major June 6, 2025

ISPU Setup Error - Not Enabled Error

Detected by Pingoru
Jun 06, 2025, 01:39 PM UTC
Resolved
Jun 06, 2025, 02:16 PM UTC
Duration
37m
Affected: Hub
Timeline · 4 updates
  1. investigating Jun 06, 2025, 01:39 PM UTC

    We are currently seeing an issue with ISPU Setup receiving the error 'In-Store Pick up is not enabled for this company' in Hub. We have engaged our Incident Management Team and are currently investigating. More Updates to follow.

  2. investigating Jun 06, 2025, 01:53 PM UTC

    Our Teams are continuing to investigate the source of the issue. We have engaged additional teams internally. More updates to follow.

  3. monitoring Jun 06, 2025, 02:07 PM UTC

    Our team believes they have identified the issue and are currently monitoring. We are seeing successes but want to remain in a monitoring state until we confirm full resolution of the issue. More updates to follow.

  4. resolved Jun 06, 2025, 02:16 PM UTC

    This incident has ben resolved. We are giving the all clear

Read the full incident report →