iQmetrix incident

Increased Error rates across Multiple Products

Minor Resolved View vendor source →

iQmetrix experienced a minor incident on December 3, 2025 affecting Business Intelligence (BI) and General Partner Integration and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 11:04 PM UTC
Resolved
Dec 03, 2025, 11:57 PM UTC
Duration
53m
Detected by Pingoru
Dec 03, 2025, 11:04 PM UTC

Affected components

Business Intelligence (BI)General Partner IntegrationIntegrated PaymentsGeneral RQGeneral RqmobileGeneral Carrier IntegrationVT ReportingLoginsLoginsBill Pay

Update timeline

  1. investigating Dec 03, 2025, 11:04 PM UTC

    We are currently investigating increased errors across multiple products.

  2. identified Dec 03, 2025, 11:18 PM UTC

    Our team is still seeing increased errors across multiple products. They are working to implement mitigation steps. More updates to follow.

  3. resolved Dec 03, 2025, 11:57 PM UTC

    We have been given the all clear. The issue is resolved.