iQmetrix incident

Hyla Integration Errors

Minor Resolved View vendor source →

iQmetrix experienced a minor incident on March 30, 2026 affecting Trade-In, lasting 21h 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 30, 2026, 06:31 PM UTC
Resolved
Mar 31, 2026, 04:26 PM UTC
Duration
21h 54m
Detected by Pingoru
Mar 30, 2026, 06:31 PM UTC

Affected components

Trade-In

Update timeline

  1. investigating Mar 30, 2026, 06:31 PM UTC

    We are aware of an issue with the HYLA integration causing errors with multiple clients. Our Incident Management Team has engaged HYLA to investigate.

  2. resolved Mar 31, 2026, 04:26 PM UTC

    We have been given the all clear. This issue is resolved.