iQmetrix experienced a minor incident on July 10, 2025 affecting General Partner Integration, lasting 19h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 10, 2025, 06:59 PM UTC
Our team is standing up a Service related to Dropship Address Verification. The change cannot be deployed until after business hours so Dropship will be down for the remainder of the day. We will update this incident when the change has been implemented.
- monitoring Jul 10, 2025, 07:01 PM UTC
We are continuing to monitor for any further issues.
- identified Jul 10, 2025, 07:52 PM UTC
Our team is standing up a Service related to Dropship Address Verification. The change cannot be deployed until after business hours so Dropship will be down for the remainder of the day. We will update this incident when the change has been implemented.
- resolved Jul 11, 2025, 02:49 PM UTC
This incident has been resolved. Our Incident Management team has seen successful calls to Dropship at this time. If any issues still remain, please reach out to our Support Team to investigate individually.