iQmetrix experienced a minor incident on September 19, 2025 affecting General RQ and General Rqmobile, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
General RQGeneral Rqmobile
Update timeline
- investigating Sep 19, 2025, 08:41 PM UTC
We are receiving reports of Latency in RQ and RQmobile. Our team is currently investigating and implementing mitigation steps. More updates to follow.
- investigating Sep 19, 2025, 09:13 PM UTC
Our team is still currently investigating the issue. We have implemented mitigation steps and have seen improvement. More updates to follow.
- resolved Sep 19, 2025, 09:52 PM UTC
The issue is now resolved. We are reporting all clear from all impacted clients.