Is iQmetrix down?
Last checked just nowNo incidents right now.
iQmetrix is operational right now. Last checked just now; the most recent incident resolved 5d ago.
Real-time iQmetrix status, recent outages, and incident history — pulled directly from iQmetrix's official status page at https://status.iqmetrix.com every 5 minutes. Pingoru tracks 47 iQmetrix services and has captured 4 incidents in the last 90 days (99.92% uptime). Get email, Slack, Discord, or webhook alerts the moment iQmetrix reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- General RQ
Timeline · 3 updates
- investigating · Jun 08, 2026, 01:59 PM UTC
We are currently experiencing an interruption affecting our Support Chat and Voice channels. Our team is actively investigating and working to restore service as quickly as possible.
- identified · Jun 08, 2026, 02:13 PM UTC
iQ Metrix Support Chat is now working. We are working to resolve additional routing issues. More updates to follow.
- resolved · Jun 08, 2026, 02:54 PM UTC
This issue has been resolved and all systems are functioning as expected.
Latest: This issue has been resolved and all systems are functioning as expected.
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- Verizon BOPIS
Timeline · 2 updates
- investigating · Apr 29, 2026, 03:47 PM UTC
We are aware of an issue causing Verizon ISPU orders to not proceed to Ready for Pickup status due to an "An unexpected error occurred while communicating with Verizon. Please try again" error. Our Incident Management Team has reached out to Verizon and both sides are investigating.
- resolved · Apr 29, 2026, 05:37 PM UTC
Our Incident Management team and Verizon have given the all clear. Verizon ISPU should now be performing normally. If you are still experiencing issues please engage our Support Team.
Latest: Our Incident Management team and Verizon have given the all clear. Verizon ISPU should now be performing normally. If you are still experiencing issues please engage our Support Te…
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- Trade-In
Timeline · 2 updates
- investigating · Mar 30, 2026, 06:31 PM UTC
We are aware of an issue with the HYLA integration causing errors with multiple clients. Our Incident Management Team has engaged HYLA to investigate.
- resolved · Mar 31, 2026, 04:26 PM UTC
We have been given the all clear. This issue is resolved.
Latest: We have been given the all clear. This issue is resolved.
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- iQ Metrix Support Routing Issue ResolvedStarted Jun 08, 2026, 01:59 PM UTC · Resolved Jun 08, 2026, 02:54 PM UTC · 54m
- Verizon ISPU Pick and Pack Issues ResolvedStarted Apr 29, 2026, 03:47 PM UTC · Resolved Apr 29, 2026, 05:37 PM UTC · 1h 50m
- Hyla Integration Errors ResolvedStarted Mar 30, 2026, 06:31 PM UTC · Resolved Mar 31, 2026, 04:26 PM UTC · 21h 54m