Glean Outage History

Glean is up right now

There were 10 Glean outages since February 4, 2026. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.glean.com

Minor April 23, 2026

Incident resolved

Detected by Pingoru
Apr 23, 2026, 05:09 PM UTC
Resolved
Apr 23, 2026, 05:09 PM UTC
Duration
—
Affected: Glean service
Timeline · 1 update
  1. resolved Apr 23, 2026, 05:09 PM UTC

    The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.

Read the full incident report →

Minor April 23, 2026

Permanent Fix Deployed

Detected by Pingoru
Apr 23, 2026, 06:43 AM UTC
Resolved
Apr 23, 2026, 06:43 AM UTC
Duration
—
Affected: Glean service
Timeline · 1 update
  1. resolved Apr 23, 2026, 06:43 AM UTC

    We have rolled out a permanent fix to this issue

Read the full incident report →

Minor March 25, 2026

Atlassian token request rate limiting

Detected by Pingoru
Mar 25, 2026, 07:39 AM UTC
Resolved
Mar 25, 2026, 07:39 AM UTC
Duration
—
Affected: Glean service
Timeline · 1 update
  1. resolved Mar 25, 2026, 07:39 AM UTC

    The issue of authentication errors for Jira and Confluence is now resolved. The root cause was an IP block from Atlassian which was triggered by a spike in the number of user token requests. We have worked with Atlassian to get the IP block removed. We have also made fixes to fail gracefully when Atlassian starts returning errors for auth requests.

Read the full incident report →

Minor March 9, 2026

Search and Chat failures

Detected by Pingoru
Mar 09, 2026, 04:34 PM UTC
Resolved
Mar 09, 2026, 04:34 PM UTC
Duration
—
Affected: Glean service
Timeline · 1 update
  1. resolved Mar 09, 2026, 04:34 PM UTC

    Google has confirmed multiple GCP products are affected in us-central1. Multiple cloud services impacted Issue has been mitigated now after a confirmation from google

Read the full incident report →

Minor March 4, 2026

Users facing login issues

Detected by Pingoru
Mar 04, 2026, 09:07 AM UTC
Resolved
Mar 04, 2026, 09:07 AM UTC
Duration
—
Affected: Glean service
Timeline · 1 update
  1. resolved Mar 04, 2026, 09:07 AM UTC

    Fix has been rolled out successfully and users are no longer facing login issues

Read the full incident report →

Minor February 28, 2026

gemini-models-429-errors

Detected by Pingoru
Feb 28, 2026, 08:02 AM UTC
Resolved
Feb 28, 2026, 08:02 AM UTC
Duration
—
Affected: Glean service
Timeline · 1 update
  1. resolved Feb 28, 2026, 08:02 AM UTC

    Google confirms the issue is fixed.

Read the full incident report →

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