Glean experienced a minor incident on July 3, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jul 03, 2026, 09:26 AM UTC
We have identified the cause of the issue. We are currently implementing a fix and monitoring its effect.
- identified Jul 03, 2026, 09:33 AM UTC
Incident: Client Token management API is failing We have identified the cause of the issue. We are currently implementing a fix and monitoring its effect.
- monitoring Jul 03, 2026, 02:21 PM UTC
We have deployed a fix for the issue globally. We are keeping the systems under heightened monitoring to ensure they remain stable. Impact: Most admin users should now see the Client Token management functionality restored. If you continue to experience issues, please contact Glean support.
- resolved Jul 03, 2026, 03:02 PM UTC
The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.