Glean incident

We are investigating an issue impacting Chat/Assistant

Resolved after 3 hours 4 minutes, affecting Chat, on September 1, 2026.

resolved Sep 27, 2026, 04:56 PM UTC

We have rolled out the fix to address the failing chat/assistant errors . Chat/Assistant use cases that were failing should now be working and back to normal.

Started
Sep 01, 2026, 03:49 AM UTC
Resolved
Sep 01, 2026, 06:54 AM UTC
Duration
3h 4m
Detected by Pingoru
Sep 01, 2026, 03:49 AM UTC

Affected components

Chat

Update timeline

  1. resolved Sep 01, 2026, 06:54 AM UTC

    We have rolled out the fix to address the failing chat/assistant errors . Chat/Assistant use cases that were failing should now be working and back to normal.

  2. resolved Sep 27, 2026, 04:56 PM UTC

    We have rolled out the fix to address the failing chat/assistant errors . Chat/Assistant use cases that were failing should now be working and back to normal.

Your product runs on more than Glean

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →