Glean incident
Degraded auth experience while connecting to certain data sources
Resolved after 39 minutes, affecting Glean service and Chat and 1 more, on April 23, 2026.
The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.
Affected components
Update timeline
- investigating Apr 23, 2026, 04:52 PM UTC
Customers may experience auth issues while connecting to a certain data sources for chat, search and actions. We’re sorry for the disruption and appreciate your patience while we investigate.
- monitoring Apr 23, 2026, 04:55 PM UTC
We have deployed a fix for the issue affecting OAuth. We are keeping the systems under heightened monitoring to ensure they remain stable.
- resolved Apr 23, 2026, 05:09 PM UTC
The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.
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