Glean incident

gemini-models-429-errors

Resolved after 17 hours 44 minutes, affecting Glean service, on February 27, 2026.

monitoring Feb 27, 2026, 04:20 PM UTC

GCP confirmed that the issue is resolved. Please refer - https://status.cloud.google.com/incidents/41E5S3mkTGDfkZuJZH5k

Started
Feb 27, 2026, 02:17 PM UTC
Resolved
Feb 28, 2026, 08:02 AM UTC
Duration
17h 44m
Detected by Pingoru
Feb 27, 2026, 02:17 PM UTC

Affected components

Glean service

Update timeline

  1. investigating Feb 27, 2026, 02:19 PM UTC

    Gemini models running into 429s across the customers regardless of Glean Key or Customer Key.

  2. identified Feb 27, 2026, 03:09 PM UTC

    We opened a case with Google. They said an internal error is causing 429 errors, and the product team is fixing it.

  3. monitoring Feb 27, 2026, 04:20 PM UTC

    GCP confirmed that the issue is resolved. Please refer - https://status.cloud.google.com/incidents/41E5S3mkTGDfkZuJZH5k

  4. resolved Feb 28, 2026, 08:02 AM UTC

    Google confirms the issue is fixed.

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