Glean incident

Chat/Assistant errors due to AzureOpenAI outage

Major Resolved View vendor source →

Glean experienced a major incident on July 16, 2026 affecting Chat, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 09:35 AM UTC
Resolved
Jul 16, 2026, 09:35 AM UTC
Duration
—
Detected by Pingoru
Jul 16, 2026, 09:35 AM UTC

Affected components

Chat

Update timeline

  1. investigating Jul 16, 2026, 09:35 AM UTC

    We have identified an active issue affecting Azure OpenAI Service that is causing chat errors for some users. Our team is actively monitoring the situation and will provide updates as more information becomes available.