Is Glean down?
Last checked 3m agoNo incidents right now.
Glean is operational right now. Last checked 3m ago; the most recent incident resolved 9d ago.
Real-time Glean status, recent outages, and incident history — pulled directly from Glean's official status page at https://status.glean.com every 5 minutes. Pingoru tracks 6 Glean services and has captured 9 incidents in the last 90 days (97.50% uptime). Get email, Slack, Discord, or webhook alerts the moment Glean reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Login
Timeline · 3 updates
- investigating · Sep 03, 2026, 10:27 PM UTC
We’re investigating intermittent elevated error rates with AWS STS in us-west-2, including throttling and temporary service-unavailable responses that may affect SAML sign-in. Users may need to retry login, and some backend processing may be delayed while we monitor the situation.
- monitoring · Sep 03, 2026, 10:47 PM UTC
The intermittent issue affecting AWS credential refreshes appears to be resolved. Error rates in our backend systems have subsided, and we’ll continue to monitor closely.
- resolved · Sep 03, 2026, 11:40 PM UTC
Services have recovered, and we are continuing to monitor system stability.
Latest: Services have recovered, and we are continuing to monitor system stability.
-
- Chat
Timeline · 2 updates
- identified · Sep 01, 2026, 05:43 AM UTC
We have identified an internal regression that is causing chat/assistant requests to fail.The root cause has been identified and we are rolling out a fix soon.
- resolved · Sep 01, 2026, 06:54 AM UTC
We have rolled out the fix to address the failing chat/assistant errors . Chat/Assistant use cases that were failing should now be working and back to normal.
Latest: We have rolled out the fix to address the failing chat/assistant errors . Chat/Assistant use cases that were failing should now be working and back to normal.
-
- Other
Timeline · 3 updates
- investigating · Aug 31, 2026, 09:52 AM UTC
BYOK customers using Azure OpenAI may experience failed assistant responses. Scope: Affects BYOK customers using Azure OpenAI. We are observing significant errors on Azure OpenAI across customers. Our engineering team is actively working to identify the root cause. We’re sorry for the disruption and appreciate your patience while we investigate.
- investigating · Aug 31, 2026, 10:37 AM UTC
Azure OpenAI has acknowledged an ongoing outage and is actively working to resolve it. As a workaround, BYOK customers can configure their default model to use a provider other than Azure OpenAI from the LLM settings page (https://app.glean.com/admin/llms)
- resolved · Aug 31, 2026, 12:13 PM UTC
The incident has been resolved. Impact window: From 2:30 pm IST - 4:36 PM IST, some users experienced failed assistant errors. Remediation: Errors from Azure OpenAI have subsided, and the system is operating normally. We apologize for the disruption and appreciate your patience while we addressed this issue.
Latest: The incident has been resolved. Impact window: From 2:30 pm IST - 4:36 PM IST, some users experienced failed assistant errors. Remediation: Errors from Azure OpenAI have subsided, …
-
- Chat
Timeline · 2 updates
- identified · Aug 24, 2026, 04:36 PM UTC
We are hitting Open AI rate limits due to organic traffic growth. We are closely working with Open AI team to fix this.
- resolved · Aug 24, 2026, 06:01 PM UTC
OpenAI has increased our capacity. We longer see errors related to this. Please contact our support team if you face any issues
Latest: OpenAI has increased our capacity. We longer see errors related to this. Please contact our support team if you face any issues
-
- Chat
Timeline · 1 update
- investigating · Jul 16, 2026, 09:35 AM UTC
We have identified an active issue affecting Azure OpenAI Service that is causing chat errors for some users. Our team is actively monitoring the situation and will provide updates as more information becomes available.
Latest: We have identified an active issue affecting Azure OpenAI Service that is causing chat errors for some users. Our team is actively monitoring the situation and will provide updates…
-
See the full Glean outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Glean outage history →Or sign up free to get alerts when Glean breaks · 10 free monitors · No credit card
- Elevated AWS STS errors ResolvedStarted Sep 03, 2026, 11:40 PM UTC · Resolved Sep 03, 2026, 11:40 PM UTC · —
- Started Sep 01, 2026, 06:54 AM UTC · Resolved Sep 01, 2026, 06:54 AM UTC · —
- Started Aug 31, 2026, 12:13 PM UTC · Resolved Aug 31, 2026, 12:13 PM UTC · —
- Started Aug 24, 2026, 06:01 PM UTC · Resolved Aug 24, 2026, 06:01 PM UTC · —
- Started Jul 16, 2026, 09:35 AM UTC · Resolved Jul 16, 2026, 09:35 AM UTC · —
- Started Jul 15, 2026, 07:05 AM UTC · Resolved Jul 15, 2026, 07:05 AM UTC · —
- Started Jul 13, 2026, 01:40 PM UTC · Resolved Jul 13, 2026, 01:40 PM UTC · —
- Glean Assitant Errors ResolvedStarted Jul 10, 2026, 05:55 AM UTC · Resolved Jul 10, 2026, 05:55 AM UTC · —