Is Glean down?
Last checked 2m agoNo incidents right now.
Glean is operational right now. Last checked 2m ago; the most recent incident resolved 13d ago.
Real-time Glean status, recent outages, and incident history — pulled directly from Glean's official status page at https://status.glean.com every 5 minutes. Pingoru tracks 6 Glean services and has captured 8 incidents in the last 90 days (97.31% uptime). Get email, Slack, Discord, or webhook alerts the moment Glean reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Chat
Timeline · 1 update
- investigating · Jul 16, 2026, 09:35 AM UTC
We have identified an active issue affecting Azure OpenAI Service that is causing chat errors for some users. Our team is actively monitoring the situation and will provide updates as more information becomes available.
Latest: We have identified an active issue affecting Azure OpenAI Service that is causing chat errors for some users. Our team is actively monitoring the situation and will provide updates…
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- Chat
Timeline · 1 update
- investigating · Jul 15, 2026, 07:05 AM UTC
We are currently seeing elevated chat errors affecting our customers hosted on AWS due to availability issues with Amazon Bedrock. The impact is primarily affecting requests using Claude Opus 4.6 and Claude Sonnet 5. Our team is actively monitoring the situation.
Latest: We are currently seeing elevated chat errors affecting our customers hosted on AWS due to availability issues with Amazon Bedrock. The impact is primarily affecting requests using …
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- ChatOtherAgents
Timeline · 5 updates
- identified · Jul 10, 2026, 05:16 PM UTC
Some users may experience authentication failures or errors when using extension action packs (e.g., Jira, Confluence, Outlook, Teams). Users attempting to authorize or use these extensions may see HTTP 401 or 500 errors. Our engineering team is actively deploying fixes to affected environments. We expect recovery to progress incrementally as the mitigation completes across deployments. We will continue to closely monitor system behavior as the mitigation completes.
- investigating · Jul 13, 2026, 04:58 AM UTC
Some users are experiencing authentication failures or errors when using extension action packs (e.g., Jira, Confluence, Outlook, Teams). Users attempting to authorize or use these extensions might have seen HTTP 401 or 500 errors.
- monitoring · Jul 13, 2026, 08:43 AM UTC
Some deployments had issues with executing some of the actions, we have mitigated the issue for almost all the customers
- monitoring · Jul 13, 2026, 09:06 AM UTC
We are rolling out a mitigation for the issue affecting Atlassian and other related actions. Impact now: Fix deployed to most of the users. Some users may still experience with Atlassian and related actions, but we expect it to recover as the mitigation completes. We will continue to closely monitor system behavior as the mitigation completes.
- monitoring · Jul 13, 2026, 01:40 PM UTC
We have deployed a fix for the issue affecting extension actions, and early signals show error rates have reduced and things are back to normal. We are keeping the systems under heightened monitoring to ensure they remain stable. Impact: Most users should now be able to use the extension actions. If you continue to experience issues, please contact Glean support.
Latest: We have deployed a fix for the issue affecting extension actions, and early signals show error rates have reduced and things are back to normal. We are keeping the systems under he…
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- Chat
Timeline · 3 updates
- monitoring · Jul 10, 2026, 03:31 AM UTC
We are rolling out a mitigation for the issue affecting chat and assitant. Impact now: we expect improving as the mitigation completes. We will continue to closely monitor system behavior as the mitigation completes.
- monitoring · Jul 10, 2026, 04:26 AM UTC
We have disabled the change and confirmed that user experience has returned to normal.
- resolved · Jul 10, 2026, 05:55 AM UTC
The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.
Latest: The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.
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Timeline · 4 updates
- identified · Jul 03, 2026, 09:26 AM UTC
We have identified the cause of the issue. We are currently implementing a fix and monitoring its effect.
- identified · Jul 03, 2026, 09:33 AM UTC
Incident: Client Token management API is failing We have identified the cause of the issue. We are currently implementing a fix and monitoring its effect.
- monitoring · Jul 03, 2026, 02:21 PM UTC
We have deployed a fix for the issue globally. We are keeping the systems under heightened monitoring to ensure they remain stable. Impact: Most admin users should now see the Client Token management functionality restored. If you continue to experience issues, please contact Glean support.
- resolved · Jul 03, 2026, 03:02 PM UTC
The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.
Latest: The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.
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See the full Glean outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Glean outage history →Or sign up free to get alerts when Glean breaks · 10 free monitors · No credit card
- Started Jul 16, 2026, 09:35 AM UTC · Resolved Jul 16, 2026, 09:35 AM UTC · —
- Started Jul 15, 2026, 07:05 AM UTC · Resolved Jul 15, 2026, 07:05 AM UTC · —
- Started Jul 13, 2026, 01:40 PM UTC · Resolved Jul 13, 2026, 01:40 PM UTC · —
- Glean Assitant Errors ResolvedStarted Jul 10, 2026, 05:55 AM UTC · Resolved Jul 10, 2026, 05:55 AM UTC · —
- Started Jul 03, 2026, 03:02 PM UTC · Resolved Jul 03, 2026, 03:02 PM UTC · —
- Incident resolved ResolvedStarted May 18, 2026, 04:04 PM UTC · Resolved May 18, 2026, 04:04 PM UTC · —
- Started May 11, 2026, 05:07 AM UTC · Resolved May 11, 2026, 05:07 AM UTC · —
- Started May 07, 2026, 11:46 AM UTC · Resolved May 07, 2026, 11:46 AM UTC · —