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No incidents right now.

Official status page: https://status.glean.com · Polled every 5 minutes · 6 components tracked

Glean is operational right now. Last checked just now; the most recent incident resolved 26d ago.

Real-time Glean status, recent outages, and incident history — pulled directly from Glean's official status page at https://status.glean.com every 5 minutes. Pingoru tracks 6 Glean services and has captured 9 incidents in the last 90 days (98.15% uptime). Get email, Slack, Discord, or webhook alerts the moment Glean reports a new incident — free for 5 monitors, no credit card.

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Glean uptime 98.15% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved
    Started May 18, 2026, 04:04 PM UTC · Resolved May 18, 2026, 04:04 PM UTC
    ChatAgents
    Timeline · 5 updates
    • identified · May 18, 2026, 09:00 AM UTC

      We have identified elevated rate limiting from Google Vertex AI. Leading to this error on Glean - "Vertex AI is at capacity right now, so I can't get a response. Give it a few minutes and try again." Our engineering team continues to work with Google support on this issue. Symptom Affected customers may encounter transient errors (429/529) when making requests to the Claude Opus 4.6 model via Glean Chat or Agents. Workaround Affected customers may consider using alternative models.

    • investigating · May 18, 2026, 02:01 PM UTC

      We are experiencing an issue with Vertex AI Online Prediction beginning on Sunday, 2026-05-17 21:10 PDT. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2026-05-18 11:00 PDT with current details. We apologize to all who are affected by the disruption. Symptom Affected customers may encounter transient errors (429/529) when making requests to the Claude Opus 4.6 model Workaround Affected customers may consider using alternative models.

    • identified · May 18, 2026, 02:02 PM UTC

      We have identified elevated rate limiting from Google Vertex AI. We are monitoring the issue and will share updates as service recovers.

    • resolved · May 18, 2026, 03:39 PM UTC

      GCP has resolved the issue with Vertex AI Online Prediction for all affected users as of Monday, 2026-05-18 07:49 PDT. We thank you for your patience while we worked on resolving the issue.

    • resolved · May 18, 2026, 04:04 PM UTC

      The incident has been resolved. Impact window: From May 18, 2026, 9:00 AM UTC to Monday, May 18, 2026, at 14:49 UTC, some users experienced elevated rate limiting from Google Vertex AI. Remediation: The issue with Vertex AI Online Prediction has been resolved for all affected users. We apologize for the disruption and appreciate your patience while we addressed this issue.

    Latest: The incident has been resolved. Impact window: From May 18, 2026, 9:00 AM UTC to Monday, May 18, 2026, at 14:49 UTC, some users experienced elevated rate limiting from Google Verte…

  2. Resolved
    Started May 11, 2026, 05:07 AM UTC · Resolved May 11, 2026, 05:07 AM UTC
    Search
    Timeline · 2 updates
    • identified · May 08, 2026, 06:20 AM UTC

      The incident was triggered by an AWS availability issue affecting underlying compute and storage in a single availability zone. That event left the search cluster without a healthy master node, which caused search requests to time out or fail. During recovery, the master node could not restart because its persistent volume was still marked in use on the impacted instance, delaying failover until the volume attachment problem was resolved and healthy search capacity was restored. This is affecting only the AWS hosted instances. Please refer AWS status page: https://health.aws.amazon.com/health/status?path=open-issues

    • resolved · May 11, 2026, 05:07 AM UTC

      We have successfully restored all Glean instances in the us-east-1 region that were impacted by the recent AWS EC2 outage.

    Latest: We have successfully restored all Glean instances in the us-east-1 region that were impacted by the recent AWS EC2 outage.

  3. Resolved
    Started May 07, 2026, 11:46 AM UTC · Resolved May 07, 2026, 11:46 AM UTC
    Timeline · 2 updates
    • monitoring · May 07, 2026, 09:15 AM UTC

      We are currently observing increased latencies and intermittent server errors with respect to Bedrock models. Our team is actively monitoring the issue .

    • resolved · May 07, 2026, 11:46 AM UTC

      The incident has been resolved. Impact window: From 1:00 AM to 4:15 AM PDT, some users experienced degraded AI search and assistant performance, including slower response times, due to elevated latency in AWS Bedrock's US-WEST-2 region. Remediation: AWS rebalanced capacity and applied scaling adjustments to their infrastructure, and we have confirmed that user experience has returned to normal. We apologize for the disruption and appreciate your patience while the issue was addressed.

    Latest: The incident has been resolved. Impact window: From 1:00 AM to 4:15 AM PDT, some users experienced degraded AI search and assistant performance, including slower response times, du…

  4. Resolved
    Started Apr 23, 2026, 05:09 PM UTC · Resolved Apr 23, 2026, 05:09 PM UTC
    Glean service
    Timeline · 1 update
    • resolved · Apr 23, 2026, 05:09 PM UTC

      The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.

    Latest: The incident has been resolved. We apologize for the disruption and appreciate your patience while we addressed this issue.

  5. Resolved
    Started Apr 23, 2026, 06:43 AM UTC · Resolved Apr 23, 2026, 06:43 AM UTC
    Glean service
    Timeline · 1 update
    • resolved · Apr 23, 2026, 06:43 AM UTC

      We have rolled out a permanent fix to this issue

    Latest: We have rolled out a permanent fix to this issue

See the full Glean outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Glean outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →