Glean incident

We have increased our capacity, we longer see any errors

Minor Resolved View vendor source →

Glean experienced a minor incident on August 24, 2026 affecting Chat, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 06:01 PM UTC
Resolved
Aug 24, 2026, 06:01 PM UTC
Duration
—
Detected by Pingoru
Aug 24, 2026, 06:01 PM UTC

Affected components

Chat

Update timeline

  1. identified Aug 24, 2026, 04:36 PM UTC

    We are hitting Open AI rate limits due to organic traffic growth. We are closely working with Open AI team to fix this.

  2. resolved Aug 24, 2026, 06:01 PM UTC

    OpenAI has increased our capacity. We longer see errors related to this. Please contact our support team if you face any issues