Resolved after 6 hours 38 minutes, affecting Glean service and Chat, on February 18, 2026.
We have identified an issue causing images generated by Chat to fail to display for some customers. Core Search, Chat, and Agent experiences remain otherwise fully available. Our engineering team has implemented a fix and is rolling it out across affected environments. We will provide another update once the rollout is complete or if we observe any change in impact.
Affected components
Update timeline
- identified Feb 18, 2026, 09:13 PM UTC
We have identified an issue causing images generated by Chat to fail to display for some customers. Core Search, Chat, and Agent experiences remain otherwise fully available. Our engineering team has implemented a fix and is rolling it out across affected environments. We will provide another update once the rollout is complete or if we observe any change in impact.
- resolved Feb 19, 2026, 03:28 AM UTC
The issue has now been verified fixed.
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