Factorial HR Outage History

There were 3 Factorial HR outages since February 12, 2026 totaling 41h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.factorialhr.com

Minor February 26, 2026

Issue refreshing advanced reports

Detected by Pingoru: Feb 26, 2026, 09:04 AM UTC
Resolved: Feb 26, 2026, 01:12 PM UTC
Duration: 4h 7m

Affected: Factorial website

Timeline · 3 updates

identified Feb 26, 2026, 09:04 AM UTC

We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading. Our team is currently applying actions to mitigate the issue.
identified Feb 26, 2026, 09:05 AM UTC

We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading. Our team is currently applying actions to mitigate the issue.
resolved Feb 26, 2026, 01:12 PM UTC

This incident has been resolved.

Read the full incident report →

Minor February 23, 2026

Degraded service performance

Detected by Pingoru: Feb 23, 2026, 10:47 AM UTC
Resolved: Feb 24, 2026, 11:33 PM UTC
Duration: 1d 12h

Affected: API & backendFactorial website

Timeline · 3 updates

investigating Feb 23, 2026, 10:47 AM UTC

We are experiencing a performance degradation across the platform, which may result in occasional errors for some users.
monitoring Feb 23, 2026, 11:21 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Feb 24, 2026, 11:33 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 13, 2026

Login service outage

Detected by Pingoru: Feb 13, 2026, 05:37 PM UTC
Resolved: Feb 13, 2026, 05:44 PM UTC
Duration: 6m

Affected: API & backendAuthentication system

Timeline · 3 updates

investigating Feb 13, 2026, 05:37 PM UTC

We are currently investigating an authentication issue affecting Factorial login services. Our engineering team is actively working on a resolution, and we will provide further updates shortly.
identified Feb 13, 2026, 05:42 PM UTC

The issue has been identified and a fix is being implemented.
resolved Feb 13, 2026, 05:44 PM UTC

Service has been restored. We have reverted a recent deployment that caused the login issues, and users should now be able to access Factorial without interruption. Thank you for your patience.

Read the full incident report →

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