Factorial HR incident

Sidebar visibility issue in Factorial web application

Resolved after 45 minutes, affecting Factorial website, on November 15, 2024.

resolved Nov 15, 2024, 12:20 PM UTC

Since around 11:15 CET, the sidebar in the Factorial app hasn’t been visible, making it unusable. We identified the root cause but chose to quickly reduce the impact by rolling back to a previous version at 12:00 CET. Thanks for your patience, and sorry for the inconvenience! - The Factorial Team

Started
Nov 15, 2024, 10:15 AM UTC
Resolved
Nov 15, 2024, 11:00 AM UTC
Duration
45m
Detected by Pingoru
Nov 15, 2024, 10:15 AM UTC

Affected components

Factorial website

Update timeline

  1. resolved Nov 15, 2024, 12:20 PM UTC

    Since around 11:15 CET, the sidebar in the Factorial app hasn’t been visible, making it unusable. We identified the root cause but chose to quickly reduce the impact by rolling back to a previous version at 12:00 CET. Thanks for your patience, and sorry for the inconvenience! - The Factorial Team

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