Resolved after 26 minutes, affecting API & backend and Factorial website, on January 13, 2025.
The fix deployed in the previous hour has resolved the issue. The application should work normally now. We keep investigating why this errors started appearing today and how they relate to a change that was published last Thursday. Apologies for the inconvenience.
Affected components
Update timeline
- identified Jan 13, 2025, 08:36 AM UTC
Some users are experiencing sporadic errors loading or moving around different features of the application. We have identified the potential root cause of the issue and have deployed a solution that should solve these errors.
- resolved Jan 13, 2025, 09:02 AM UTC
The fix deployed in the previous hour has resolved the issue. The application should work normally now. We keep investigating why this errors started appearing today and how they relate to a change that was published last Thursday. Apologies for the inconvenience.
Your product runs on more than Factorial HR
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services