Factorial HR incident

Performance issue

Resolved after 38 minutes, affecting Factorial website, on September 23, 2025.

resolved Sep 23, 2025, 08:03 AM UTC

The problem has been resolved. We apologize for the inconvenience this may have caused and hope you have a great day ahead!

Started
Sep 23, 2025, 07:24 AM UTC
Resolved
Sep 23, 2025, 08:03 AM UTC
Duration
38m
Detected by Pingoru
Sep 23, 2025, 07:24 AM UTC

Affected components

Factorial website

Update timeline

  1. identified Sep 23, 2025, 07:24 AM UTC

    Our monitoring systems have detected a degradation in the application performance - some pages might take longer to render or even time out. We have identified the faulty component and are investigating a possible fix.

  2. identified Sep 23, 2025, 07:29 AM UTC

    The fix has been identified and is being deployed.

  3. monitoring Sep 23, 2025, 07:54 AM UTC

    The fix has been deployed and we are seeing better performance metrics across the application.

  4. resolved Sep 23, 2025, 08:03 AM UTC

    The problem has been resolved. We apologize for the inconvenience this may have caused and hope you have a great day ahead!

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