Resolved after 6 hours, affecting API & backend and Factorial website, on June 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API & backendFactorial website
Update timeline
- identified Jun 01, 2026, 08:13 AM UTC
We are currently experiencing increased latency across some of our services. Our engineering team has identified the root cause as a background processing slowdown and is actively working on a fix to restore normal performance. We apologize for the inconvenience and will provide another update as soon as we have more information.
- monitoring Jun 01, 2026, 01:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 01, 2026, 02:14 PM UTC
This incident has been resolved.
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