Factorial HR incident

Demo environment unavailable

Resolved after 3 days 4 hours, affecting eu2.demo.factorial.dev, on January 1, 2026.

monitoring Jan 02, 2026, 09:36 AM UTC

The fix is being applied, but it might still take several hours. We expect the environment to be fully available again on Monday 5th January.

Started
Jan 01, 2026, 11:42 AM UTC
Resolved
Jan 04, 2026, 04:00 PM UTC
Duration
3d 4h
Detected by Pingoru
Jan 01, 2026, 11:42 AM UTC

Affected components

eu2.demo.factorial.dev

Update timeline

  1. investigating Jan 01, 2026, 11:42 AM UTC

    We are currently investigating an issue affecting demos at https://eu2.demo.factorial.dev/. Due to the complexity of the underlying cause, service restoration may be delayed until Monday, Jan 5th. We are working to resolve this as quickly as possible and will provide our next update by Friday, Jan 2nd.

  2. identified Jan 01, 2026, 12:07 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 02, 2026, 09:36 AM UTC

    The fix is being applied, but it might still take several hours. We expect the environment to be fully available again on Monday 5th January.

  4. resolved Jan 04, 2026, 04:00 PM UTC

    This incident has been resolved.

Your product runs on more than Factorial HR

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →