Factorial HR incident

Login service outage

Resolved after 6 minutes, affecting API & backend and Authentication system, on February 13, 2026.

resolved Feb 13, 2026, 05:44 PM UTC

Service has been restored. We have reverted a recent deployment that caused the login issues, and users should now be able to access Factorial without interruption. Thank you for your patience.

Started
Feb 13, 2026, 05:37 PM UTC
Resolved
Feb 13, 2026, 05:44 PM UTC
Duration
6m
Detected by Pingoru
Feb 13, 2026, 05:37 PM UTC

Affected components

API & backendAuthentication system

Update timeline

  1. investigating Feb 13, 2026, 05:37 PM UTC

    We are currently investigating an authentication issue affecting Factorial login services. Our engineering team is actively working on a resolution, and we will provide further updates shortly.

  2. identified Feb 13, 2026, 05:42 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 13, 2026, 05:44 PM UTC

    Service has been restored. We have reverted a recent deployment that caused the login issues, and users should now be able to access Factorial without interruption. Thank you for your patience.

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