Factorial HR incident

Issue refreshing advanced reports

Resolved after 4 hours 7 minutes, affecting Factorial website, on February 26, 2026.

identified Feb 26, 2026, 09:05 AM UTC

We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading. Our team is currently applying actions to mitigate the issue.

Started
Feb 26, 2026, 09:04 AM UTC
Resolved
Feb 26, 2026, 01:12 PM UTC
Duration
4h 7m
Detected by Pingoru
Feb 26, 2026, 09:04 AM UTC

Affected components

Factorial website

Update timeline

  1. identified Feb 26, 2026, 09:04 AM UTC

    We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading. Our team is currently applying actions to mitigate the issue.

  2. identified Feb 26, 2026, 09:05 AM UTC

    We are currently experiencing an issue affecting the Advanced Reports module, causing delays in data refresh and, in some cases, preventing reports from loading. Our team is currently applying actions to mitigate the issue.

  3. resolved Feb 26, 2026, 01:12 PM UTC

    This incident has been resolved.

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