Resolved after 2 days 19 hours, affecting Webpage, on November 22, 2024.
The issue is still ongoing, but we expect more information today when the German DNS registry resolves our open request.
Affected components
Update timeline
- identified Nov 22, 2024, 08:21 PM UTC
There is an issue with the German domain name (factorialhr.de). The public website and customer pages using it are currently unreachable. We have identified the problem and are working on a fix. Meanwhile, users can still access the application at https://app.factorialhr.com/ We apologize for the inconvenience caused. Next update: before Monday 25th Nov. 12:00 UTC
- identified Nov 25, 2024, 07:44 AM UTC
The issue is still ongoing, but we expect more information today when the German DNS registry resolves our open request.
- resolved Nov 25, 2024, 03:32 PM UTC
The issue has been resolved, factorialhr.de is now serving again our website.
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