Resolved after 1 day 12 hours, affecting API & backend and Factorial website, on February 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API & backendFactorial website
Update timeline
- investigating Feb 23, 2026, 10:47 AM UTC
We are experiencing a performance degradation across the platform, which may result in occasional errors for some users.
- monitoring Feb 23, 2026, 11:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 11:33 PM UTC
This incident has been resolved.
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