Factorial HR experienced a minor incident on February 23, 2026 affecting API & backend and Factorial website, lasting 1d 12h. The incident has been resolved; the full update timeline is below.
Affected components
API & backendFactorial website
Update timeline
- investigating Feb 23, 2026, 10:47 AM UTC
We are experiencing a performance degradation across the platform, which may result in occasional errors for some users.
- monitoring Feb 23, 2026, 11:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 11:33 PM UTC
This incident has been resolved.