Factorial HR incident

Degraded service performance

Resolved after 1 day 12 hours, affecting API & backend and Factorial website, on February 23, 2026.

monitoring Feb 23, 2026, 11:21 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 23, 2026, 10:47 AM UTC
Resolved
Feb 24, 2026, 11:33 PM UTC
Duration
1d 12h
Detected by Pingoru
Feb 23, 2026, 10:47 AM UTC

Affected components

API & backendFactorial website

Update timeline

  1. investigating Feb 23, 2026, 10:47 AM UTC

    We are experiencing a performance degradation across the platform, which may result in occasional errors for some users.

  2. monitoring Feb 23, 2026, 11:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 24, 2026, 11:33 PM UTC

    This incident has been resolved.

Your product runs on more than Factorial HR

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →