Factorial HR experienced a minor incident on September 23, 2025 affecting Factorial website, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Factorial website
Update timeline
- identified Sep 23, 2025, 07:24 AM UTC
Our monitoring systems have detected a degradation in the application performance - some pages might take longer to render or even time out. We have identified the faulty component and are investigating a possible fix.
- identified Sep 23, 2025, 07:29 AM UTC
The fix has been identified and is being deployed.
- monitoring Sep 23, 2025, 07:54 AM UTC
The fix has been deployed and we are seeing better performance metrics across the application.
- resolved Sep 23, 2025, 08:03 AM UTC
The problem has been resolved. We apologize for the inconvenience this may have caused and hope you have a great day ahead!